At a Glance
- Tasks: Provide technical support and troubleshoot communication systems while configuring software products.
- Company: Leading technology firm with a focus on client services.
- Benefits: Entry-level role with opportunities for growth and skill development.
- Why this job: Kickstart your tech career by solving real-world problems and helping customers.
- Qualifications: Technical background, strong communication skills, and a passion for customer service.
- Other info: Join a dynamic team in Shepshed and grow your technical expertise.
The predicted salary is between 28800 - 43200 £ per year.
A leading technology firm is seeking a Technical Support Engineer to join the Client Services team in Shepshed, UK. This entry-level role entails providing technical support, troubleshooting various communication systems, and configuring software products.
Ideal candidates will have a technical background, strong communication skills, and a passion for customer service. If you enjoy solving problems and are ready to grow your technical career, apply now for this exciting opportunity.
Technical Support Engineer – Systems & Data (UK) in Shepshed employer: Campbell Scientific
Contact Detail:
Campbell Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer – Systems & Data (UK) in Shepshed
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common technical support scenarios. We should be ready to showcase our problem-solving skills and how we handle customer queries.
✨Tip Number 3
Show off your passion for tech! During interviews, share personal projects or experiences that highlight our technical background and enthusiasm for customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Technical Support Engineer – Systems & Data (UK) in Shepshed
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight any relevant technical experience you have in your application. Whether it's troubleshooting systems or configuring software, we want to see how your background aligns with the role.
Communicate Clearly: Since strong communication skills are key for this position, ensure your application is clear and concise. Use straightforward language and avoid jargon to demonstrate your ability to explain complex concepts simply.
Express Your Passion for Customer Service: Let us know why you love helping customers! Share examples of how you've gone above and beyond in previous roles to provide excellent service. This will show us that you're a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Campbell Scientific
✨Know Your Tech
Brush up on your technical knowledge related to communication systems and software products. Be ready to discuss any relevant experience or projects you've worked on, as this will show your passion for the role and your ability to troubleshoot effectively.
✨Practice Problem-Solving
Prepare for potential scenario-based questions where you might need to demonstrate your troubleshooting skills. Think of examples from your past experiences where you successfully solved a technical issue, and be ready to walk the interviewer through your thought process.
✨Show Off Your Communication Skills
Since this role involves customer service, practice explaining complex technical concepts in simple terms. You might be asked how you would communicate a solution to a non-technical client, so think about how you can convey information clearly and effectively.
✨Express Your Enthusiasm
Let your passion for technology and customer service shine through during the interview. Share why you're excited about this opportunity and how you see yourself growing within the company. A positive attitude can make a big difference!