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For Companies At a Glance
- Tasks: Provide expert technical support and troubleshoot communication systems for customers.
- Company: Join Campbell Scientific, a global leader in environmental and scientific innovation.
- Benefits: Enjoy tax-efficient benefits, enhanced pension, and a supportive work environment.
- Why this job: Blend technical challenges with customer interaction and grow your career.
- Qualifications: Technical background and strong communication skills are essential.
- Other info: Collaborative culture that values creativity and continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
Location: UK
Reports to: Technical Support Team Leader
Employment Details
- Type: Full-time
- Travel: UK
Responsibilities
- Provide expert technical support to customers via phone, email, and web.
- Troubleshoot communication systems – including Ethernet, serial, satellite, radio, and cellular.
- Configure and support Campbell Scientific software products.
- Write, test, and support CRBasic datalogger programs to interface with sensors and protocols.
- Deliver engaging training sessions for customers on system operation and best practices.
- Support system testing, documentation, and configuration activities.
- Travel within the UK and internationally to support clients and installations.
- Continually develop your skills in programming, systems integration, and customer engagement.
Essential Skills and Qualities
- A technical background (communications, networking, instrumentation, or similar).
- Strong communication skills – able to explain technical details clearly and confidently.
- A customer‑first mindset with a passion for problem‑solving.
- Team player with a positive, can‑do attitude.
- Full UK driving licence and eligibility to work in the UK.
- Willingness to travel when needed (UK, Europe, and occasionally beyond).
Desirable
- Experience with instrumentation or communication protocols.
- Experience in system configuration or programming.
Core Values: The ARCTIC Way
At Campbell Scientific, we live by our ARCTIC values: Accountability, Respect, Client Centricity, Teamwork, Innovation, and Continuous Improvement. These guide how we work, how we grow, and how we deliver world‑class service every day.
Why Join Us?
- Be part of a global company shaping environmental, industrial, and scientific innovation.
- Gain exposure to advanced technology and hands‑on learning opportunities.
- Work in a collaborative, supportive environment that celebrates creativity and growth.
- Enjoy a role that blends technical challenge, customer interaction, and career development.
- Tax‑efficient benefits, enhanced pension, electric car, cycle‑to‑work scheme, company bonus, enhanced holiday leave, and wellbeing access.
Ready to grow your technical career? Apply today and help us connect data, science, and innovation to make a measurable difference.
Seniority Level: Entry level
Employment Type: Full‑time
Job Function: Information Technology
Industries: Appliances, Electrical, and Electronics Manufacturing
Technical Support Engineer in Shepshed employer: Campbell Scientific
Contact Detail:
Campbell Scientific Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Shepshed
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend tech meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with recruiters or potential employers, be ready to explain why you're the perfect fit for the Technical Support Engineer role. Highlight your problem-solving skills and customer-first mindset.
✨Tip Number 3
Show off your skills! If you’ve got experience with communication systems or programming, don’t hold back. Bring examples of your work to interviews or share relevant projects on your portfolio to impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Campbell Scientific.
We think you need these skills to ace Technical Support Engineer in Shepshed
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical background in communications, networking, or instrumentation. We want to see how your skills align with the role of a Technical Support Engineer, so don’t hold back!
Communicate Clearly: Since strong communication is key for this position, use your application to demonstrate your ability to explain complex ideas simply. We love clarity, so keep it straightforward and engaging!
Emphasise Your Customer-First Mindset: We’re all about putting the customer first, so share examples of how you’ve solved problems or supported clients in the past. Show us your passion for helping others and your can-do attitude!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Campbell Scientific
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to communication systems, networking, and instrumentation. Be ready to discuss specific technologies and protocols that are relevant to the role, as this will show your expertise and confidence.
✨Practice Clear Communication
Since strong communication skills are essential for this position, practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable articulating your thoughts clearly.
✨Show Your Customer-First Mindset
Prepare examples of how you've successfully solved customer problems in the past. Highlight your passion for helping others and your ability to stay calm under pressure, as these qualities are crucial for a Technical Support Engineer.
✨Embrace the ARCTIC Values
Familiarise yourself with Campbell Scientific's core values: Accountability, Respect, Client Centricity, Teamwork, Innovation, and Continuous Improvement. Think of ways you can demonstrate these values during your interview, as they are key to fitting into the company culture.
