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- Tasks: Provide expert technical support and troubleshoot cutting-edge communication systems.
- Company: Join Campbell Scientific, a global leader in measurement and data acquisition technology.
- Benefits: Enjoy competitive pay, enhanced holiday leave, and a focus on wellbeing.
- Why this job: Kickstart your tech career with hands-on experience and make a real impact.
- Qualifications: Technical background and strong communication skills are essential.
- Other info: Collaborative environment with opportunities for growth and travel.
The predicted salary is between 28800 - 43200 £ per year.
Location: UK | Reports to: Technical Support Team Leader
Type: Full-time | Travel: UK
Are you passionate about technology, problem-solving, and helping people get the most out of cutting‑edge scientific systems? Campbell Scientific — a global leader in measurement and data acquisition technology — is looking for a Technical Support Engineer to join our dynamic Client Services team. This entry‑level role is your gateway to a rewarding technical career, offering hands‑on experience across software, hardware, communications, and customer engagement. You’ll not only solve problems — you’ll help shape smarter solutions.
Responsibilities
- Provide expert technical support to customers via phone, email, and web.
- Troubleshoot communication systems — including Ethernet, serial, satellite, radio, and cellular.
- Configure and support Campbell Scientific software products.
- Write, test, and support CRBasic datalogger programs to interface with sensors and protocols.
- Deliver engaging training sessions for customers on system operation and best practices.
- Support system testing, documentation, and configuration activities.
- Travel within the UK and internationally to support clients and installations.
- Continually develop your skills in programming, systems integration, and customer engagement.
Every day will bring something new — from decoding complex systems to collaborating with innovative teams who are making an impact worldwide. We’re looking for someone who’s curious, proactive, and driven to deliver exceptional service.
Essential Skills and Qualifications
- A technical background (communications, networking, instrumentation, or similar).
- Strong communication skills — able to explain technical details clearly and confidently.
- A customer‑first mindset with a passion for problem‑solving.
- Team player with a positive, can‑do attitude.
- Full UK driving license and eligibility to work in the UK.
- Willingness to travel when needed (UK, Europe, and beyond occasionally).
- Experience with instrumentation or communication protocols.
- Experience in system configuration or programming.
Our Core Values: The ARCTIC Way
At Campbell Scientific, we live by our ARCTIC values: Accountability, Respect, Client Centricity, Teamwork, Innovation, and Continuous Improvement. These guide how we work, how we grow, and how we deliver world‑class service every day.
Why Join Us?
- Be part of a global company shaping environmental, industrial, and scientific innovation.
- Gain exposure to advanced technology and hands‑on learning opportunities.
- Work in a collaborative, supportive environment that celebrates creativity and growth.
- Enjoy a role that blends technical challenge, customer interaction, and career development.
- May tax efficient benefits, enhanced pension, electric car, cycle to work scheme.
- Company bonus.
- Enhanced Holiday leave - increasing with service.
- Focus on wellbeing, access to Open Up, GP line, enhanced sick pay.
Ready to grow your technical career? Apply today and help us connect data, science, and innovation to make a measurable difference.
Technical Support Engineer in Shepshed employer: Campbell Scientific Ltd.
Contact Detail:
Campbell Scientific Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Shepshed
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to get comfortable explaining your thought process and problem-solving skills.
✨Tip Number 3
Show off your passion for technology! During interviews, share personal projects or experiences that highlight your curiosity and proactive approach. This will help you stand out as someone who genuinely loves what they do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to our mission of innovation and client service.
We think you need these skills to ace Technical Support Engineer in Shepshed
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for technology shine through! We want to see how your interests align with our mission at Campbell Scientific. Share any relevant experiences that highlight your problem-solving skills and technical background.
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Support Engineer role. Highlight your experience with communication systems, programming, or customer engagement. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can explain technical details confidently, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values while you’re at it.
How to prepare for a job interview at Campbell Scientific Ltd.
✨Know Your Tech
Brush up on your technical knowledge related to communications, networking, and instrumentation. Be ready to discuss specific technologies and protocols you’ve worked with, as this will show your passion for the field and your problem-solving skills.
✨Practice Clear Communication
Since strong communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts clearly.
✨Show Your Customer-First Mindset
Prepare examples of how you've gone above and beyond to help customers in previous roles or projects. Highlight your proactive approach to problem-solving and how you’ve contributed to positive customer experiences.
✨Embrace the ARCTIC Values
Familiarise yourself with Campbell Scientific's core values: Accountability, Respect, Client Centricity, Teamwork, Innovation, and Continuous Improvement. Think of ways you can demonstrate these values during your interview, as they’re key to the company culture.
