At a Glance
- Tasks: Lead installation, maintenance, calibration, and test teams while ensuring exceptional service delivery.
- Company: Join Campbell Scientific, a leader in innovative environmental solutions.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and continuous improvement.
- Why this job: Make a real impact by leading high-performing teams and improving processes.
- Qualifications: Experience in managing technical teams and hands-on installation and maintenance.
The predicted salary is between 36000 - 60000 € per year.
Shepshed, Leicestershire
Reporting to: Operations Director
Are you a hands-on engineering leader who thrives on building high-performing teams, improving processes, and delivering exceptional customer service? We are looking for an experienced Installation, Maintenance, Calibration & Test Manager to lead our UK-based service teams while actively contributing to field operations. This is a strategic and operational leadership role with real impact across customer networks, internal systems, and regional partner development.
The Role
- You will take full responsibility for the installation, maintenance, calibration and test functions across the UK.
- This includes managing engineers and calibration specialists, driving operational excellence, and ensuring services are delivered safely, efficiently, and profitably.
- This is not a desk-only management position. You'll also undertake installation and maintenance visits yourself, staying connected to the field and the customer.
You will:
- Lead, develop, and grow the installation, maintenance, calibration, and test teams
- Manage recruitment, onboarding, training, performance reviews, and salary evaluations
- Oversee maintenance contracts for customer-owned networks of stations
- Ensure KPI delivery, customer satisfaction, and clear communication
- Own scheduling, documentation, reporting, and invoicing processes
- Strengthen quality systems with auditable documentation and accurate data capture
- Drive scalable, sustainable service practices
- Develop Service Level Agreements (SLAs) to support system and tender sales
- Identify lifecycle upgrade and obsolescence opportunities
- Support divisional sales teams to create profitable service offerings
- Contribute to regional partner strategies across Europe and the Middle East
- Maintain accountability for health & safety procedures across all service activities
What We're Looking For
You are a confident, structured leader who balances technical depth with commercial awareness. You understand how to manage people, processes, and customers without losing attention to detail.
Essential & Skills
- Direct line management of small technical teams
- Hands-on installation and maintenance experience at customer sites
- Experience managing and coordinating operational activities
- Calibration and test process knowledge
- Strong customer-facing experience with professional commercial relationships
- Excellent written and verbal communication skills
- Strong organisational capability and attention to data quality
- Experience training individuals or teams in new technical or business processes
- Positive, solution-focused mindset
- Degree-level qualification in Engineering or Computing
Desirable
- Leadership or management qualification
- Train the Trainer certification
- Experience creating and improving business processes
Why Join Us?
At Campbell Scientific, we build innovative environmental monitoring and measurement solutions used worldwide. Our values shape how we operate — accountability, respect, teamwork, innovation, and continuous improvement aren't just words; they drive how we deliver for our customers and support each other internally.
You'll be joining a business where:
- Leadership makes a visible impact
- Innovation is encouraged
- Continuous improvement is expected
- Customer focus is non-negotiable
- Teams collaborate and celebrate success
This Role Is For You If:
- You're as comfortable leading a strategy meeting as you are visiting a site.
- You care about process efficiency and data accuracy.
- You hold yourself and others accountable.
- You want to build something sustainable — not just maintain the status quo.
If you're ready to take ownership of a critical operational function and help shape the future of our service delivery, we'd like to hear from you.
Installation, Maintenance, Calibration employer: Campbell Scientific, Inc.
At Campbell Scientific, we pride ourselves on being an exceptional employer that fosters a culture of innovation, teamwork, and continuous improvement. Located in Shepshed, Leicestershire, we offer our employees the opportunity to lead high-performing teams while engaging directly with customers in the field, ensuring a dynamic work environment. With a strong focus on professional development, accountability, and collaboration, we empower our staff to make a real impact in delivering cutting-edge environmental solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Installation, Maintenance, Calibration
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at interviews or networking events, be ready to discuss your hands-on experience in installation and maintenance. Share specific examples of how you've improved processes or delivered exceptional service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It shows you're genuinely interested and keeps you top of mind.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals who are ready to take ownership and make an impact. Plus, applying directly can sometimes give you a better chance of being noticed by hiring managers.
We think you need these skills to ace Installation, Maintenance, Calibration
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on engineering experience and leadership qualities, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Installation, Maintenance, Calibration & Test Manager role. Share specific examples of how you've led teams and improved processes in the past.
Showcase Your Communication Skills:Since excellent written communication is essential, ensure your application is clear and concise. Use professional language but let your personality shine through — we want to get to know you!
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Campbell Scientific, Inc.
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to installation, maintenance, and calibration. Be ready to discuss specific processes and tools you've used in the past. This will show that you’re not just a manager but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved processes or boosted team performance. Highlighting your hands-on experience will demonstrate that you can lead by example, which is crucial for this role.
✨Emphasise Customer Focus
Since customer satisfaction is key, be ready to share stories where you went above and beyond for clients. Discuss how you’ve built professional relationships and handled any challenges. This will show that you understand the importance of customer service in your role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a team during a high-pressure project or dealing with a dissatisfied customer. Practising these scenarios will help you articulate your thought process and decision-making skills effectively.
