Business Administration Apprentice

About the Employer

As a leading independently owned Practice our Vision is to deliver creative and sustainable multi‑disciplinary design solutions by highly qualified, hands on and accountable professionals.

We want the Practice to grow and for our people to flourish within an inclusive and collaborative community, and to be proud of the new environments that we’re delivering.

Role Overview

You will be the first point of contact for clients, transferring calls and greeting visitors and clients in a welcoming manner.

You will also be responsible for booking meeting rooms, taking and distributing meeting minutes, invoicing, collating, managing and updating various spreadsheets and project information.

Responsibilities

• Answering and transferring all telephone calls
• Monitoring and managing company email inboxes, and overseeing incoming/outgoing post and courier services
• Welcoming visitors
• Managing the conference room booking system and scheduling virtual meetings
• Ensuring conference rooms are prepared for meetings and organising refreshments/lunches
• Coordinating and issuing invites for CPDs
• Compiling, formatting and checking of reports, ensuring they are produced in line with company standards
• Producing and issuing invoices
• Typing, editing and issuing letters, reports, specifications and minutes
• Photocopying, scanning and binding of documents
• Setting up and maintaining electronic internal filing systems
• Assisting the Marketing team with updating marketing material
• Providing general office support to ensure smooth running of the office (e. g., coffee machine and photocopiers being stocked)

Qualifications

• GCSE English and maths (grade 4) or equivalent
• Competent user of Microsoft packages Word, Excel and Adobe Acrobat
• Good attention to detail and ability to meet deadlines
• Willingness to learn
• Positive, “can do” attitude and team player

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical skills
• Team working
• Initiative
• Non‑judgemental attitude
• Patience
• Course Information

Course: Business administrator (level 3) Level: 3 Route: Business and administration Apprenticeship Level: Advanced

Working Arrangements

Working Week: 37.5 hours (Monday to Friday, 7.5 hours per day) Start time: 8.30am–9am Finish time: 5pm–5.30pm (by arrangement with line manager) Expected Duration: 1 Year 9 Months

Training Outcome

We expect this apprenticeship to progress to full‑time and permanent employment once the apprenticeship is successfully completed.

We have a track history of developing apprentices within our support teams and would strongly encourage this.

• Training Provider
• WEST THAMES COLLEGE
• #J-18808-Ljbffr