At a Glance
- Tasks: Lead daily operations at Marsh Farm, ensuring safety and exceptional guest experiences.
- Company: Join a friendly team at a vibrant leisure attraction.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: No two days are the same in this exciting role!
- Why this job: Make a real impact while enjoying a hands-on leadership role.
- Qualifications: Experience in operational management and strong leadership skills.
The predicted salary is between 40000 - 45000 £ per year.
Hours
48 hours per week, working 5 days out of 7, including regular weekends and peak seasonal periods.
About the Role
- Operations & Facilities Manager
- Operations & Facilities Manager
Location
Marsh Farm
Salary
Hours
48 hours per week, working 5 days out of 7, including regular weekends and peak seasonal periods.
About the Role
We're looking for an experienced and hands-on Operations & Facilities Manager to join the team at Marsh Farm.
Reporting to the General Manager, you'll play a key role in leading the day-to-day operation of the park, ensuring it is safe, compliant, well-presented and operating efficiently.
This is a highly visible leadership role where you'll spend the majority of your time on the floor, supporting teams, solving problems and ensuring an exceptional experience for every guest.
You'll oversee operational delivery, facilities, maintenance, Health & Safety, events and team performance, working closely with managers and departments to maintain consistently high standards across the business.
- Lead the day-to-day operation of Marsh Farm, ensuring the site is safe, compliant, clean and guest-ready at all times.
- Lead and support Duty Managers, Maintenance, Grounds, Cleaning and operational teams, creating a positive culture with clear standards and accountability.
- Deliver daily and seasonal operations, including attractions, activities and events, ensuring they are fully resourced and professionally delivered.
- Oversee facilities, maintenance programmes, site improvements and contractors, ensuring buildings, rides, play equipment and infrastructure remain safe and operational.
- Ensure all Health & Safety, licensing and compliance requirements are met, including inspections, risk assessments, maintenance records and incident management.
- Drive high standards of site presentation, cleanliness and customer experience by regularly reviewing the guest journey and identifying improvements.
- Support commercial performance by monitoring labour deployment, promoting memberships and improving operational efficiencies without impacting guest experience.
- Recruit, coach and develop teams through effective leadership, training and communication.
- Work closely with the General Manager to report performance, deliver improvements and support the continued growth of Marsh Farm.
About You
You'll have proven operational management experience within a leisure attraction, hospitality, retail or similar customer-focused environment.
You'll be a confident, hands-on leader who enjoys being visible on site, supporting teams and driving high standards.
You'll have
- Experience leading managers and frontline operational teams.
- Strong knowledge of facilities management, Health & Safety and operational compliance.
- Excellent organisational, communication and leadership skills.
- Experience managing contractors and maintenance programmes (desirable).
- Strong commercial awareness and an understanding of how operational delivery impacts business performance.
- The ability to remain calm under pressure, make confident decisions and solve problems quickly.
- A passion for delivering exceptional guest experiences and operational excellence.
- What Success Looks Like
- The daily and seasonal programme is delivered safely, on time and to a consistently high standard.
- Maintenance issues are tracked, communicated and resolved promptly.
- Health & Safety, compliance and operational checks are completed consistently.
- Events run smoothly with strong communication and minimal operational issues.
- Guests receive a safe, welcoming and memorable experience.
- Site presentation, cleanliness and attention to detail consistently exceed expectations.
- Duty Managers and operational teams are visible, engaged and accountable.
- Teams understand daily priorities and work collaboratively across departments.
- Memberships and commercial targets are supported through excellent operational delivery.
- The General Manager has confidence that the day-to-day operation is being effectively managed, allowing focus on strategic growth and future development.
- Join Our Team
This is a fantastic opportunity to join a friendly and hardworking team in a highly visible leadership role where no two days are the same.
If you're passionate about operational excellence, enjoy leading from the front and want to make a real impact at Marsh Farm, we'd love to hear from you.
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Operations & Facilities Manager in Chelmsford employer: Camp Beaumont Group Limited
As a Payroll Officer at our company, you will thrive in a supportive work culture that values transparency and collaboration between Human Resources, Finance, and employees. We offer competitive benefits, opportunities for professional growth, and a commitment to maintaining a respectful environment where your attention to detail and communication skills are recognised and rewarded. Located in the picturesque rural setting of Mundon Nr Maldon Essex, this role not only provides a fulfilling career path but also allows you to enjoy the tranquillity of the countryside while being part of a dedicated team.
Contact Details:
Camp Beaumont Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Facilities Manager in Chelmsford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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We think you need these skills to ace Operations & Facilities Manager in Chelmsford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Camp Beaumont Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
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How to prepare for a job interview at Camp Beaumont Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
