Shift Support Engineer in Lisburn

Shift Support Engineer in Lisburn

Lisburn Full-Time 28000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers by identifying faults in electricity supply networks using innovative technology.
  • Company: Join Camlin, a global tech leader with a commitment to quality engineering.
  • Benefits: Full-time role with shift flexibility and opportunities for career growth.
  • Other info: Dynamic work environment with a focus on teamwork and innovation.
  • Why this job: Be part of a progressive team making a real impact on energy solutions.
  • Qualifications: Attention to detail, IT literacy, and excellent communication skills required.

The predicted salary is between 28000 - 35000 £ per year.

About Camlin

Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. As of now, Camlin operates in over 20 countries worldwide.

This is an opportunity to join a progressive group within Camlin, making full use of Camlin's innovative technology and instruments to provide a service to customers to identify and locate faults on the electricity supply network before customers are affected. The service currently operates 24/7 with staff employed on either a 12hr day shift or 12hr night shift basis.

As Incident Support Engineer your responsibilities will include but not be limited to the following:

  • Proactively liaise with customers regarding the status of their monitored network
  • Learn and understand capabilities, operation and limitations of Camlin and other manufacturers' fault location and monitoring equipment
  • Provide technical advice to customers on supported technologies
  • Learn and utilise the customer's GIS systems to obtain cable and connection information
  • Ensure active circuits have correct cable information added to the system
  • Employ Camlin's fault location algorithms on field data to determine fault location
  • Prepare reports and send to customers i.e. suspected fault locations, device health
  • Follow up reports with external contacts and confirm final information
  • Identify where further follow up is required
  • Maintain a log of actively managed circuits / devices / systems
  • Manage equipment firmware/software updates

WHAT YOU WILL NEED TO SUCCEED

  • Conscientious individual demonstrating attention to detail along with high levels of ownership and commitment
  • IT literate, able to learn and use new computer applications and tools
  • Fluent in English, both written and verbal
  • Excellent communication skills
  • Willing to work shifts
  • Experience with customer relations, particularly in a service or support environment
  • Experience from an electrical background
  • Willing to develop the skills required to take on additional responsibilities of the Fault Analyst

Our Values

  • We work together
  • We believe in people
  • We won't accept the 'way it has always been done'
  • We listen to learn
  • We're trying to do the right thing

Equal Employment Opportunity Statement

Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.

Shift Support Engineer in Lisburn employer: Camlin

Camlin is an excellent employer that fosters a culture of engineering excellence and innovation, making it an ideal place for a Solutions Architect to thrive. With flexible working arrangements and a strong emphasis on employee growth, team collaboration, and high-quality application development, Camlin provides a supportive environment where your contributions are valued. Located in Lisburn, Northern Ireland, employees enjoy a competitive benefits package, including a company pension, ensuring a rewarding work-life balance.

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Contact Details:

Camlin Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Support Engineer in Lisburn

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Shift Support Engineer role you’re after at Camlin.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Camlin a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Camlin.

Apply Through Company Websites

When you spot a role like Shift Support Engineer at Camlin, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Shift Support Engineer in Lisburn

Customer Relations
Technical Advice
GIS Systems Knowledge
Fault Location Algorithms
Report Preparation
Attention to Detail
IT Literacy

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Shift Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Camlin a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Camlin specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Camlin

Brush Up on Core Engineering Principles

Before heading into the interview with Camlin, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like Camlin want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.