Customer Project Engineer in Stoke-on-Trent

About Camlin

Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors. At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide.

The successful candidate will join a highly skilled and dedicated team committed to customer satisfaction in the supply and implementation of high quality, efficient HV monitoring solutions.

Key roles, responsibilities and behaviours include but are not limited to:

• Customer and site requirements capture – Collect, interpret, and translate customer, site‑specific, and project requirements into effective engineering solutions.
• Customer‑centric project delivery – Ensure the customer is always put first, delivering professionally executed, safe, and successful projects that meet or exceed expectations.
• Engineering design development – Develop, evaluate, and customise customer‑specific mechanical and HV designs in compliance with industry standards, regulations, and internal engineering processes.
• Component specification and selection – Support the selection and specification of mechanical components aligned with technical tender requirements, safety standards, and mechanical integrity.
• High‑quality engineering documentation – Produce accurate, detailed engineering drawings (parts, assemblies, wiring, cables, layouts) and maintain technical specification documents, checklists, and manuals.
• Bespoke mechanical design – Design mechanically sound custom components, ensuring safety, reliability, and compliance.
• Design change management – Identify, assess, and implement design modifications driven by customer, site, or project needs, following formal engineering change processes.
• Installation, commissioning, and field support – Apply site awareness and field considerations to improve installation and commissioning efficiency and support on‑site troubleshooting when required.
• Testing, verification, and maintenance support – Create, maintain, and support test procedures, maintenance instructions, and verification tools in collaboration with HV training and technical specialists.
• Cross‑functional collaboration – Liaise with Customers, partners, commercial, and internal service departments to ensure coordinated successful delivery of projects and customer requirements.
• Self‑management – Manage workload, keep stakeholders informed of progress and schedules, raising challenges early.
• Project communication - Produce technical proposals, reports, and plans as required.
• Continuous improvement and professional development – Support continuous improvement initiatives, provide specialist customer support for HV products, travel as required for on‑site learning, and undertake additional duties aligned with the role.

Behaviours:

• Demonstrates strong mechanical engineering expertise, earning trust by providing clear technical direction, making sound decisions, and engaging positively with the wider team through complex bespoke design challenges.
• Actively participating in learning and continuous improvement while providing constructive feedback and a drive for development opportunities.
• Maintains a strong customer orientation, managing expectations transparently and ensuring professionalism, quality, and attention to detail throughout all interactions and deliveries.
• Builds strong working relationships across regions, encouraging knowledge sharing, consistency, and alignment rather than local optimisation.
• Maintaining a “right first‑time” culture in approach to tasks.
• Shows visible commitment to Health & Safety through actions, not just words.
• Demonstrates integrity and ethical behaviour in all interactions.

What you will need to succeed:

• A minimum 2:1 degree in Mechanical Engineering, or related discipline.
• Experience using Solid-Edge or similar CAD packages, including creating 2D technical drawings.
• A strong understanding of key engineering principles.
• Sound knowledge of mechanical engineering design, able to identify optimum technical and pragmatic solutions under time constraints.
• Strong technical and problem-solving skills, and ability to design cost effective solutions from specifications against set timelines and targets.
• Excellent communication and presentation skills, attention to detail and ability to work positively in multi-disciplinary teams.
• Eagerness to learn and develop within a professional engineering environment.
• Good communication and teamwork abilities.

Why Join Us?

Be part of a dedicated team that values quality, innovation, and customer satisfaction. We offer opportunities for professional growth and the chance to work on exciting projects in a supportive and collaborative environment. Additionally, you'll have the opportunity to travel to customer sites to assist with installations and surveys, enhancing your understanding of engineering systems and broadening your practical experience.

Our Values:

• We work together
• We believe in people
• We won’t accept the ‘way it has always been done’
• We listen to learn
• We’re trying to do the right thing

Equal Employment Opportunity Statement:

Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.