At a Glance
- Tasks: Manage our flagship London Showroom and create an inspiring customer experience.
- Company: Join Camira, a multi-award-winning textile manufacturer with a focus on sustainability.
- Benefits: Flexible working hours, inclusive culture, and opportunities for personal growth.
- Other info: Engage with industry trends and network at exciting events.
- Why this job: Be part of a creative team driving innovation in the textile industry.
- Qualifications: Experience in sales, excellent communication skills, and a passion for sustainability.
The predicted salary is between 40000 - 50000 £ per year.
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability. Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose
The role is to manage proactively our flagship London Showroom as a key brand asset and sales support facility for the benefit of our global Group business. Generating interest and sales in our products and services in existing markets and driving specification in new sectors, whilst working in partnership with the wider sales team to achieve targets.
Key Responsibilities/Main Duties
- To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements.
- To ensure that the showroom is actively curated as an attractive, creative, regularly updated permanent retail display environment which reflects our brand and showcases our fabrics.
- To ensure the smooth, day to day running of the showroom, from opening and closing, to co‑ordinating housekeeping, stock management, booking meetings and providing hospitality.
- Be the first point of contact for customers who visit the showroom, ensuring showroom visitors enjoy a high quality and memorable experience that reflects our brand values.
- Identifying and developing client/business relationships.
- To provide consultative, sales support services to drop‑in clients who are looking for inspiration, advice on projects, or simply to request a fabric sample.
- Ensuring the right questions are asked to gain as much insight as possible, maximising the sales opportunity.
- Follow up to project mandatory.
- Operate as sales support for the global Sales Team, providing information back to the team regarding projects and enquiries from customers, running fabric training sessions for customers and entering key insights and meeting notes into Onehub.
- Developing knowledge and expertise across Transport and Contract fabrics to provide a more in depth, consultative approach to our customers.
- To build relationships and network connections with Showroom Manager counterparts from targeted A&D, Dealer and OEM clients to support global sales initiatives.
- To keep up to date with what’s happening in the Clerkenwell interiors scene – networking with industry contacts, observing trends and providing market insights for sales, marketing and design.
- To organise, host and run events targeted at different clients/channels/segments, with particular emphasis on delivering engaging, interactive events for the A&D sector.
- To provide ancillary support to marketing and sales, including social media content and photography support.
Skills/Knowledge/Experience
- Self‑motivated with the ability to use own initiative.
- Friendly with excellent listening skills allowing for a consultative approach.
- Passionate, client focused and results orientated.
- Passionate about sustainability.
- Strategic thinker who is commercially astute.
- Self-driven with a results driven mind‑set.
- Excellent communication skills with the ability to build rapport quickly.
- Proven experience in generating interest in products & brands and turning this interest into long‑term business relationships with the target group.
- Experience of delivering training/sales presentations.
- CRM knowledge and analysis would be advantageous.
- Good working knowledge of Microsoft Office Suite.
- Excellent analytical skills and a good assessment of business opportunities.
Qualifications & Education
- A good understanding of contract fabric applications and building regulations in upholstery and acoustics.
- An understanding of project stages would be advantageous.
- A degree in Design would be advantageous.
Other
- Flexible approach to working hours.
- Regular networking at events is a key requirement of the role.
- The role will be based from our London Showroom.
- The role will be a hands‑on client facing role.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Showroom Manager employer: Camira
Camira is an exceptional employer, offering a vibrant and inclusive work culture that prioritises diversity, equity, and sustainability. As a Showroom Manager in our flagship London location, you will enjoy opportunities for professional growth while being part of a forward-thinking team dedicated to innovation in textile manufacturing. With a focus on collaboration and client engagement, you'll play a pivotal role in showcasing our award-winning fabrics and driving sales in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Camira, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Camira!
We think you need these skills to ace Showroom Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Camira, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Camira and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Camira that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Camira
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
