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- Tasks: Fulfil and dispatch sample orders while ensuring top-notch customer service.
- Company: Join Camira, a leading textile manufacturer with a rich heritage and commitment to sustainability.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a team that values integrity and innovation in creating sustainable fabrics.
- Qualifications: Experience in customer service and dispatch roles; sewing skills are a plus.
- Other info: Diversity and inclusion are key; adjustments available during the interview process.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
To ensure the efficient fulfilment and timely dispatch of all sample orders, supporting a high standard of customer service. This role plays a key part in maintaining accurate stock levels, ensuring product quality, and working collaboratively across departments to deliver a seamless sample service experience.
The day to day
- To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements
- To ensure same day dispatch of customer sample orders to maintain the high standard of service within the Sample Service Department.
- To liaise and work with the necessary team members and departments to help resolve any issues in a timely manner.
- Ensure all orders are accurately processed via the online systems for parcel traceability and account management, maintaining high level of customer satisfaction by utilising computer systems effectively.
- Support with the production of sample binders and sample production to maintain accurate inventory levels.
- Ensure quality is maintained to the highest standard at all times in line with brand guidelines.
- Receive incoming deliveries whilst maintaining the sample storage area, ensuring that it is kept safe and organised at all times.
Other Considerations
- Experience of delivering exceptional customer service
- Experience of working in a dispatch role or similar
- Sewing skills advantageous
- Experience / Knowledge of using a computer, specifically Microsoft packages and I-series / AS400. Strong communication skills
- Good time management with organised and methodical approach
- Flexible approach to support the Sample Centre Team.
Camira Values
Our success lies in our customer’s success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.
Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements.
We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Join Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.
Sample Centre Operative employer: Camira
Contact Detail:
Camira Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sample Centre Operative
✨Tip Number 1
Familiarise yourself with Camira's products and values. Understanding their commitment to sustainability and quality will help you align your responses during the interview, showcasing your enthusiasm for their mission.
✨Tip Number 2
Highlight any previous experience in customer service or dispatch roles. Be ready to discuss specific examples of how you've maintained high standards in these areas, as this is crucial for the Sample Centre Operative position.
✨Tip Number 3
Demonstrate your organisational skills by preparing to discuss how you manage time and prioritise tasks. This role requires a methodical approach, so sharing relevant experiences will make you stand out.
✨Tip Number 4
If you have any sewing skills or experience with inventory management systems, be sure to mention them. These skills are advantageous for the role and can set you apart from other candidates.
We think you need these skills to ace Sample Centre Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sample Centre Operative position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: Emphasise any previous experience in customer service or dispatch roles. If you have sewing skills or familiarity with Microsoft packages, make sure to mention these as they are advantageous for the role.
Showcase Your Skills: Demonstrate your strong communication skills and time management abilities in your application. Provide examples of how you've worked collaboratively in a team to resolve issues or improve processes.
Align with Company Values: Familiarise yourself with Camira's values around sustainability, integrity, and customer success. Reflect these values in your application by discussing how you can contribute to their mission and uphold their standards.
How to prepare for a job interview at Camira
✨Understand the Company Values
Before your interview, take some time to research Camira's values and mission. They focus on customer success, sustainability, and integrity. Showing that you align with these values can set you apart from other candidates.
✨Demonstrate Customer Service Skills
Since the role involves delivering exceptional customer service, prepare examples from your past experiences where you successfully resolved customer issues or went above and beyond to meet their needs. This will highlight your suitability for the position.
✨Familiarise Yourself with Relevant Software
The job requires proficiency in Microsoft packages and I-series / AS400. Brush up on these tools before the interview, and be ready to discuss how you've used similar software in previous roles to manage orders or maintain inventory.
✨Showcase Your Organisational Skills
As the role demands good time management and an organised approach, think of specific instances where you successfully managed multiple tasks or maintained a tidy workspace. This will demonstrate your ability to thrive in a fast-paced environment.
