About the Company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors. The role is to manage proactively our flagship London Showroom as a key brand asset and sales support facility for the benefit of our global Group business. Generating interest and sales in our products and services in existing markets and driving specification in new sectors, whilst working in partnership with the wider sales team to achieve targets. To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements To ensure that the showroom is actively curated as an attractive, creative, regularly updated permanent retail display environment which reflects our brand and showcases our fabrics. To ensure the smooth, day to day running of the showroom, from opening and closing, to co-ordinating housekeeping, stock management, booking meetings and providing hospitality. Be the first point of contact for customers who visit the showroom, ensure showroom visitors enjoy a high quality and memorable experience that reflects our brand values. To provide consultative, sales support services to drop-in clients who are looking for inspiration, advice on projects, or simply to request a fabric sample. Ensuring the right questions are asked to gain as much as insight as possible, maximising the sales opportunity. Follow up to project mandatory. Operate as sales support for the global Sales Team, providing information back to the team regarding projects and enquiries from customers, running fabric training sessions for customers and entering key insights and meeting notes into Onehub. Developing knowledge and expertise across Transport and Contract fabrics to provide a more in depth, consultative approach to our customers. To build relationships and network connections with Showroom Manager counterparts from targeted A&D, Dealer and OEM clients to support global sales initiatives. To keep up to date with what’s happening in the Clerkenwell interiors scene – networking with industry contacts, observing trends and providing market insights for sales, marketing and design. To provide ancillary support to marketing and sales, including social media content and photography support. Proven experience in generating interest in products & brands and turn this interest into long-term business relationships with the target-group. Experience of delivering training/sales presentations. CRM knowledge and analysis would be advantageous. Good working knowledge of Microsoft Office Suite A good understanding of contract fabric applications and building regulations in upholstery and acoustics. An understanding of project stages would be advantageous. Flexible approach to working hours. Regular networking at events is a key requirement of the role. The role will be based from our London Showroom. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. At Camira, diversity, equity, and inclusion are at the heart of our values. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.
Showroom Manager in City of London
