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- Tasks: Support the Customer Service team in delivering top-notch service and managing fabric delivery schedules.
- Company: Join Camira, a leading textile manufacturer with a rich heritage and innovative spirit.
- Benefits: Enjoy 23 days holiday, training opportunities, and access to tech and cycle schemes.
- Why this job: Be part of a sustainable mission while developing your skills in a dynamic environment.
- Qualifications: Experience in production planning and proficiency in AS400 and Microsoft Office required.
- Other info: Diversity and inclusion are key; we value every unique skill and support your growth.
The predicted salary is between 30000 - 40000 £ per year.
About our company
Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability. Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role
Provide friendly, efficient, and professional support to Customer Service team members and ABMs, helping them deliver on the company’s commitments for fabric delivery dates and service levels for colour-woven fabrics. Work closely with Production, Finishing, Warehouse teams, and external suppliers to effectively prioritise workload across all WIP processes, while actively maintaining and monitoring the service we provide to our customers.
The day to day
- To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements.
- Produce priority lists and work closely with Production, Finishing, and Holmfirth Dyers to ensure all colour-woven priorities including backorders and low-stock F01 items are completed quickly.
- Provide accurate schedule dates for customer backorders and handle all schedule-related queries.
- Monitor WIP reports regularly to identify any finishing bottlenecks, chase outstanding requirements, and report issues to Finishing Team Leaders and Holmfirth Dyers.
- Review candidates and job sheets routinely to close down old schedules and maintain accurate planning data.
- Check the daily Call Off to ensure yarns are correctly allocated before issuing jobs to production.
- Print and verify all Contract Manufacturing job sheets, ensuring ticket accuracy and correct warp beam requirements for the warping team.
- Provide full holiday cover for the Planning Team Leader, including loom planning responsibilities.
Other Considerations
- Confident user of AS400 and Microsoft Office.
- Experience in production planning.
- Full driving licence (travel between sites may be required).
- High accuracy and attention to detail.
- Ongoing Training: Stocking policy awareness, Camira MRP systems.
- 23 days holiday (plus the option to buy additional days).
- Access to Tech Scheme and Cycle to Work Scheme.
Camira Values
Our success lies in our customers’ success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
Apply today
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey.
Contract Co-ordinator Customer services in Leeds employer: Camira Fabrics Ltd
Contact Detail:
Camira Fabrics Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator Customer services in Leeds
✨Tip Number 1
Get to know the company inside out! Research Camira's values, products, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Camira. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and production planning. Think about how your skills align with the role and be ready to share specific examples of your past experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're serious about joining the Camira family and contributing to their mission.
We think you need these skills to ace Contract Co-ordinator Customer services in Leeds
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Contract Co-ordinator and how your skills align with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Highlight your relevant experience in customer service and production planning. Show us how your background fits with our values and the role's requirements.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know why you’re passionate about this role!
Apply Through Our Website: Make sure to submit your application via our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Camira Fabrics Ltd
✨Know the Company Inside Out
Before your interview, make sure you understand Camira's values and mission. Familiarise yourself with their commitment to sustainability and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Attention to Detail
Given the role's focus on accuracy and planning, be prepared to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s managing schedules or ensuring quality, highlight how your meticulous nature can contribute to the team's success.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with production bottlenecks or managing customer queries. Think of relevant scenarios from your previous roles and how you resolved them, demonstrating your problem-solving skills and ability to prioritise effectively.
✨Familiarise Yourself with Relevant Tools
Since the job requires using AS400 and Microsoft Office, brush up on these tools before the interview. If you have experience with similar software, be ready to discuss it. Showing that you’re tech-savvy will give you an edge and reassure them that you can hit the ground running.