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- Tasks: Support the Customer Service team in delivering top-notch service and managing fabric delivery schedules.
- Company: Join Camira, a leading textile manufacturer with a rich heritage and innovative spirit.
- Benefits: Enjoy 23 days holiday, training opportunities, and access to tech and cycle schemes.
- Why this job: Be part of a sustainable company that values your contributions and supports your growth.
- Qualifications: Experience in production planning and confident in using AS400 and Microsoft Office.
- Other info: Diverse and inclusive workplace where every voice is valued.
The predicted salary is between 28800 - 43200 £ per year.
About our company Camira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability. Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.
Purpose of the role: Provide friendly, efficient, and professional support to Customer Service team members and ABMs, helping them deliver on the company’s commitments for fabric delivery dates and service levels for colour-woven fabrics. Work closely with Production, Finishing, Warehouse teams, and external suppliers to effectively prioritise workload across all WIP processes, while actively maintaining and monitoring the service we provide to our customers.
The day to day: To adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirements. Produce priority lists and work closely with Production, Finishing, and Holmfirth Dyers to ensure all colour-woven priorities including backorders and low-stock F01 items are completed quickly. Provide accurate schedule dates for customer backorders and handle all schedule-related queries. Monitor WIP reports regularly to identify any finishing bottlenecks, chase outstanding requirements, and report issues to Finishing Team Leaders and Holmfirth Dyers. Review candidates and job sheets routinely to close down old schedules and maintain accurate planning data. Check the daily Call Off to ensure yarns are correctly allocated before issuing jobs to production. Print and verify all Contract Manufacturing job sheets, ensuring ticket accuracy and correct warp beam requirements for the warping team. Provide full holiday cover for the Planning Team Leader, including loom planning responsibilities.
Other Considerations: Confident user of AS400 and Microsoft Office. Experience in production planning. Full driving licence (travel between sites may be required). High accuracy and attention to detail. Ongoing Training: Stocking policy awareness, Camira MRP systems. 23 days holiday (plus the option to buy additional days). Access to Tech Scheme and Cycle to Work Scheme.
Camira Values: Our success lies in our customers’ success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements. We do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.
At Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know. Join Camira and be part of a company that values your unique skills and supports your professional journey.
Contract Co-ordinator Customer services in Holmfirth employer: Camira Fabrics Ltd
Contact Detail:
Camira Fabrics Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator Customer services in Holmfirth
✨Tip Number 1
Get to know the company inside out! Research Camira's values, products, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for common interview questions but also think outside the box. Be ready to discuss how your skills can specifically help the Customer Service team at Camira. Show them you’re not just another candidate, but the right fit!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Contract Co-ordinator Customer services in Holmfirth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Co-ordinator role. Highlight your experience in customer service and production planning, and don’t forget to mention any relevant software skills like AS400 and Microsoft Office.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Camira and how your values align with ours. Show us how you can contribute to our commitment to quality and sustainability.
Be Clear and Concise: When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly. Plus, we love seeing candidates who take the initiative to follow our application process.
How to prepare for a job interview at Camira Fabrics Ltd
✨Know Your Stuff
Before the interview, make sure you understand Camira's products and values. Familiarise yourself with their commitment to sustainability and customer service. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Skills
Highlight your experience with production planning and any relevant software like AS400 or Microsoft Office. Be ready to discuss specific examples of how you've successfully managed workloads or resolved scheduling issues in the past.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about how the Customer Service team collaborates with Production and Warehouse teams. This demonstrates your eagerness to integrate and contribute effectively.
✨Emphasise Attention to Detail
Since the role requires high accuracy, be prepared to discuss how you ensure precision in your work. Share examples of how your attention to detail has positively impacted previous projects or roles.