ERP Implementation Manager (Dynamics)

We are seeking an experienced Senior Project Manager to lead the end-to-end implementation of Microsoft Dynamics 365 ERP across our clients organisation, a PE backed professional services company. This role will oversee the full project lifecycle – from planning and design through to deployment, go-live, and post-implementation stabilisation.

The successful candidate will work cross-functionally with internal stakeholders and external partners, ensuring the ERP solution supports the business strategy, meets operational needs, and is delivered on time, within scope, and on budget.

Key Responsibilities

Lead the end-to-end implementation of Microsoft Dynamics 365

Define and manage the overall project plan, timeline, milestones, and deliverables

Coordinate internal teams and external partners (e.g. systems integrators, consultants)

Drive requirements gathering and validation with business process owners

Oversee solution design, configuration, data migration, testing, and training

Manage risks, issues, dependencies, and change requests proactively

Ensure alignment with business objectives and best practices for ERP governance

Prepare regular project updates for executive leadership and steering committees

Lead cutover planning and execution for a successful go-live

Establish post-go-live support and continuous improvement approach

Required Experience & Skills

Proven track record of delivering at least one full-cycle D365 ERP implementation

7+ years’ experience in project management, with a focus on ERP and business transformation programmes

Strong understanding of Microsoft Dynamics 365 (F&O, SCM, or BC) and ERP processes (finance, supply chain, operations, etc.)

Exceptional stakeholder management and communication skills

Ability to lead cross-functional teams in a matrixed environment

Experienced in managing third-party vendors and systems integrators

Familiar with project methodologies such as Agile, Waterfall, or hybrid models

PMP, PRINCE2, or equivalent certification preferred