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For Companies At a Glance
- Tasks: Support sales teams with admin tasks and ensure smooth operations.
- Company: Join CAMHS Professionals, a leader in children's mental health staffing.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Make a difference in children's mental health while developing your skills.
- Qualifications: Experience in sales support or administration; strong organisational skills.
- Other info: Dynamic role with a focus on teamwork and process improvement.
The predicted salary is between 22000 - 26000 £ per year.
About the Company
CAMHS Professionals was launched in 2016 and is the only staffing business in the UK that exclusively focuses on attracting top talent across all CAMHS (Child and Adolescent Mental Health Services) disciplines. We’ve built a unique partnership model with leading services, helping them to address the rising demands in children’s mental health through staffing solutions. We are experts in placing psychiatrists, psychologists, therapists and mental health nurses.
About the Role
The Sales Support Administrator is responsible for providing comprehensive administrative and operational support to the sales teams whilst working in collaboration with the finance team.
This post holder will be responsible for facilitating a smooth and seamless end-to-end processing of timesheets, rate cards, extensions, and client documentation whilst maintaining accuracy, efficiency, and proactive problem-solving to support seamless financial operations and excellent customer service delivery.
Responsibilities
- Oversee day-to-day sales support activities to ensure smooth administrative operations.
- Develop and maintain efficient workflows and processes for timesheets, extensions, and rate updates.
- Accurately enter and maintain data within CRM and internal systems.
- Monitor and prioritise workload to ensure timely completion of all administrative tasks.
- Act as the main point of contact between recruitment consultants, payroll, and credit controllers.
- Ensure all placement details, terms, and invoicing information are accurate before submission.
- Identify and resolve discrepancies promptly to prevent payroll or billing delays.
- Support payroll with timesheet accuracy and weekly processing requirements.
- Monitor NHSP and personalised rate cards, ensuring they are updated and entered correctly.
- Manage contract extensions and handle related queries efficiently.
- Track and report on administrative errors, timesheet issues, or financial discrepancies.
- Serve as a key communication link between the sales team and support functions.
- Maintain positive working relationships with consultants, payroll staff, and credit control teams.
- Escalate issues or concerns appropriately to ensure minimal disruption to recruitment operations.
- Track and update key performance metrics for reporting to senior management.
- Prepare and maintain reports on divisional activity, including timesheet accuracy and rate compliance.
- Deliver high levels of service to clients, candidates, and internal stakeholders.
- Handle escalated client or consultant queries in a professional and timely manner.
- Ensure all interactions reflect the company’s values and commitment to quality service.
- Maintain a basic understanding of departmental financials, including gross margin (GM) and divisional performance.
- Support Sales Managers with accurate forecasting data and narrative explanations for variances.
- Identify opportunities for process improvement and suggest enhancements to improve efficiency and data accuracy.
Experience
- Essential: Proven experience in sales support, recruitment operations, or business administration management.
- Strong background administration.
- Customer service experience.
- Desirable: Experience within a recruitment agency or staffing company.
- Experience working with NHS frameworks or managed service providers (MSPs).
Skills
- Essential: Excellent organisational and communication skills.
- High attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong analytical and reporting capabilities.
- Proficiency in MS Office, especially Excel.
- Desirable: Experience developing workflow automation or CRM process improvements.
Personal Attributes
- Essential: Professional and proactive.
- Confident in liaising across multiple departments and stakeholders.
- Customer-focused with a continuous improvement mindset.
- Desirable: Strategic thinker with a passion for operational excellence.
Pay range and compensation package
£26,000 – 30,000K depending on experience
Sales Support Administrator employer: CAMHS Professionals
Contact Detail:
CAMHS Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience in sales support and administration, and don’t forget to showcase your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a good story that connects your experience to what we do at CAMHS Professionals.
Show Off Your Attention to Detail: In this role, accuracy is key! Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that attention to detail shine through in your written application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at CAMHS Professionals
✨Know the Company Inside Out
Before your interview, make sure you research CAMHS Professionals thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Sales Support Administrator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you've successfully managed multiple tasks or improved workflows. Be ready to discuss how you prioritise tasks in a fast-paced environment.
✨Highlight Your Attention to Detail
Accuracy is key in this role, especially when dealing with timesheets and client documentation. Bring up specific instances where your attention to detail made a difference, whether it was catching an error before it became a problem or ensuring data accuracy in reports.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle discrepancies. Think of scenarios where you've had to resolve issues quickly and efficiently. Practising these responses will help you feel more confident during the interview.