Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers by processing orders, handling queries, and preparing quotations.
- Company: Join a friendly team in Haslingden, Lancashire, focused on customer care.
- Benefits: Gain a level 3 apprenticeship qualification with structured training and support.
- Why this job: Kickstart your career in customer service with hands-on experience and skill development.
- Qualifications: GCSE grade 5+ in Maths & English; strong communication and numeracy skills.
- Other info: Flexible working hours with opportunities for extra learning and growth.
The predicted salary is between 800 - 1400 £ per month.
Based at our offices in Haslingden, Lancashire, we are looking for a Customer Service Apprentice to join our team. This role offers structured training and the opportunity to work towards a level 3 apprenticeship qualification.
Role Overview
Working in a small team you will act as the primary representative regarding communication to the Customer for all aspects of service and Customer Care.
Responsibilities
- Preparing of quotations.
- Processing orders.
- Handling Customers queries.
- Raising Credit notes.
- Develop and maintain appropriate product knowledge.
- Complete understanding of pricing.
- Act as the main point of contact for customer accounts and enquiries.
Requirements
- Be proficient with a range of Microsoft applications.
- Intermediate to high level of ability in Excel.
- Strong interpersonal and communication skills.
- Good numeracy skills.
- Ability to work under pressure and meet deadlines.
- Highly motivated with the ability to work with little supervision.
- Be an excellent communicator and have an ability to deal with all internal and external customers.
- Attention to detail is essential.
- Excellent Communication Skills.
- GCSE grade 5 and above in Maths & English.
Hours of work
8.30am to 5.30pm Monday to Thursday and 8.30am to 3.30pm on Friday. On occasion there may be a need to work extra hours depending on job demands.
As you will be studying for an apprenticeship, we don’t require our successful candidate to have any prior experience rather we are looking to appoint someone who is keen to learn a range of new skills. We’re hiring for the right attitude - this is so important to us.
Ready to join our team? We would love to hear from you.
Customer Service Apprentice employer: Camfil UK
Contact Detail:
Camfil UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Apprentice
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer interaction, try role-playing common customer scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving abilities. Think of examples from your past experiences where you handled challenges effectively, even if they’re from school projects or part-time jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our awesome team.
We think you need these skills to ace Customer Service Apprentice
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the opportunity to learn and grow with us.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the role. Mention your proficiency in Microsoft applications and any relevant experiences, even if they’re from school or personal projects.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate good communication skills, so make sure your application reflects that by avoiding jargon and being straightforward.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Camfil UK
✨Know Your Stuff
Make sure you understand the basics of customer service and the specific responsibilities of the role. Brush up on how to prepare quotations, process orders, and handle customer queries. This will show that you're genuinely interested in the position and ready to hit the ground running.
✨Excel at Excel
Since the job requires proficiency in Microsoft applications, especially Excel, it’s a good idea to familiarise yourself with its functions. Practice creating spreadsheets, using formulas, and managing data. Being able to demonstrate your skills in this area can really set you apart from other candidates.
✨Show Off Your Communication Skills
As a Customer Service Apprentice, strong communication is key. Prepare examples of how you've effectively communicated in past situations, whether in school projects or part-time jobs. Be ready to showcase your interpersonal skills during the interview – it’s all about making a great impression!
✨Be Ready to Learn
Since this role is about developing new skills, come prepared to discuss your eagerness to learn and adapt. Share any experiences where you’ve successfully picked up new skills or tackled challenges. This will highlight your motivation and fit for the apprenticeship programme.
