At a Glance
- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference while gaining valuable experience and skills.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Monday, Sunday, Saturday, Tuesday, Friday.
Sales Floor Volunteer in Worthing employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where you can develop valuable skills, enjoy flexible hours, and benefit from discounts on goods, training opportunities, and recognition for your service. Join us in making a difference in the lives of those affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Worthing
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable greeting people and answering questions.
✨Tip Number 3
Be proactive on the shop floor! Don’t wait for customers to approach you; take the initiative to offer help. Whether it’s guiding them to a specific item or suggesting a great deal, being approachable makes a huge difference.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing enthusiastic volunteers who are ready to make a difference!
We think you need these skills to ace Sales Floor Volunteer in Worthing
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the Sales Floor Volunteer role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of heart and circulatory diseases. Being able to discuss why you want to volunteer and how you can contribute to their goals will show your genuine interest.
✨Customer Service Skills
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, as this will demonstrate your ability to provide excellent service in the shop.
✨Team Player Mindset
Volunteering is all about teamwork! Be ready to share instances where you've worked well with others. Highlighting your collaborative spirit will reassure them that you're a great fit for their friendly shop environment.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This shows your enthusiasm and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about the team you'll be working with!
