At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours, perfect for students looking to volunteer.
- Why this job: Make a real difference while gaining valuable experience in a friendly environment.
- Qualifications: Open to anyone aged 17 and above, no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer (Homestore) in Worksop employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to a noble cause but also enjoy a supportive work culture that values your efforts and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer (Homestore) in Worksop
✨Tip Number 1
Get to know the charity's mission and values. When you understand what we stand for, you can show genuine enthusiasm during your interactions. This will help you connect with the team and demonstrate that you're not just there for the role, but to contribute to something meaningful.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the face of our charity shop. Role-play with friends or family to get comfortable greeting customers and answering their questions. The more confident you are, the better you'll shine on the shop floor!
✨Tip Number 3
Be proactive! Don’t wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding anything or if they have any questions about our campaigns. This shows that you’re eager to help and makes the shopping experience more enjoyable for everyone.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with us. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of volunteering. We can’t wait to see your application and hopefully welcome you to our team!
We think you need these skills to ace Sales Floor Volunteer (Homestore) in Worksop
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have a knack for keeping things tidy and organised, shout about it! We love seeing how your background fits with the role.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for friendly, approachable volunteers who can connect with customers. A bit of your unique flair can make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smooth process. It’s super easy, and you’ll find all the info you need to get started on your volunteering journey with us!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, resolved issues, or created a welcoming environment. This will demonstrate your ability to provide excellent service.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal, especially in a retail or volunteer setting. Highlighting your supportive nature will resonate well with the interviewers.
✨Show Your Enthusiasm
Let your passion for the cause shine through during the interview. Express why you want to volunteer specifically with this charity and how you can contribute to their mission. A positive attitude and enthusiasm can make a lasting impression on the interviewers.
