At a Glance
- Tasks: Engage with customers, process sales, and support a vital cause in your local charity shop.
- Company: Join the British Heart Foundation and be part of lifesaving research funding.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours available; perfect for students looking to volunteer.
- Why this job: Make a real impact in your community while gaining valuable retail experience.
- Qualifications: Friendly attitude and willingness to learn; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research. This is a customer-focused role where you will meet and interact with a wide range of people.
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Monday, Wednesday, Thursday, Friday, Saturday.
Weekday Afternoons Cash Desk Volunteer in Waterlooville employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a volunteer, you will enjoy a supportive and inclusive work culture, with opportunities for personal growth through training and development. Located in a friendly charity shop environment, you'll engage with diverse customers while contributing to vital research funding, all while benefiting from discounts and reimbursements that enhance your volunteering experience.
StudySmarter Expert Advice🤫
We think this is how you could land Weekday Afternoons Cash Desk Volunteer in Waterlooville
✨Tip Number 1
Get to know the charity! Research the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine enthusiasm during your interactions, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your friendliness and helpfulness. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be proactive! When you apply through our website, don’t just wait for a response. Follow up with a friendly email expressing your excitement about the opportunity. It shows initiative and keeps you on our radar.
✨Tip Number 4
Network with current volunteers! If you know anyone who’s already volunteering with us, chat with them about their experiences. They might share tips or even put in a good word for you, which can really help your chances.
We think you need these skills to ace Weekday Afternoons Cash Desk Volunteer in Waterlooville
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any previous volunteer work or customer service experience that shows you’re a great fit for our friendly team.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to make it easy for us to see why you’d be a fantastic addition to our shop.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the charity. Familiarise yourself with the heart and circulatory diseases they focus on. This will not only show your genuine interest but also help you connect with the interviewers on a deeper level.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to be the friendly face of the shop.
✨Ask Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how the charity measures the impact of its volunteers. It shows you're proactive and genuinely interested in the role.
✨Be Yourself
Remember, this is a volunteer position in a friendly environment. Let your personality shine through! Be warm, approachable, and authentic. The interviewers want to see if you’ll fit into their team and represent the charity well.
