At a Glance
- Tasks: Help customers in our charity shop and promote heart research campaigns.
- Company: Join the British Heart Foundation and make a difference in heart health.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a supportive environment await you!
- Why this job: Be part of a friendly team and contribute to lifesaving heart research.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Benefits of volunteering with British Heart Foundation:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer days availability: Tuesday, Wednesday, Sunday, Thursday
Maximum volunteer group size: 3
Volunteer Sales Floor Champion – Help Fund Heart Research employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community through volunteering. With a flexible and inclusive work culture, volunteers enjoy benefits such as discounts on shop goods, access to training and development, and support from the Retail Trust. Join us in our mission to fund vital heart research while gaining valuable experience and recognition in a friendly charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Champion – Help Fund Heart Research
✨Tip Number 1
Get to know the charity's mission and values. When you understand what we stand for, you can show genuine passion during your interactions. This will help you connect with the team and demonstrate that you're not just there for the role, but to make a real difference.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Champion, you'll be the face of our charity shop. Role-play with friends or family to get comfortable greeting customers and answering their questions. The more confident you are, the better you'll shine on the shop floor.
✨Tip Number 3
Be proactive! Don’t wait for tasks to be assigned to you. Take the initiative to keep the shop tidy and well-organised. Show us that you’re ready to jump in and help out wherever needed – it’ll make a great impression!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about volunteering with us, making it easier for you to prepare for your role as a Sales Floor Champion.
We think you need these skills to ace Volunteer Sales Floor Champion – Help Fund Heart Research
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about helping with heart research. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about volunteering with us there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of heart research. Familiarise yourself with the diseases they focus on and how your role as a Volunteer Sales Floor Champion contributes to their goals. This will show your genuine interest and commitment.
✨Customer Service Skills Shine
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, whether it was resolving an issue or providing a friendly greeting. Highlighting these skills will demonstrate your suitability for the role.
✨Team Player Attitude
Volunteering is all about teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal. Emphasising your ability to support fellow volunteers and staff will resonate well with the interviewers.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity itself. This shows that you're engaged and eager to learn more. You might ask about the training opportunities available or how the shop team collaborates with volunteers. It’s a great way to leave a positive impression!
