At a Glance
- Tasks: Engage with customers, process sales, and support a friendly charity shop environment.
- Company: Join the British Heart Foundation and help fund lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours available on weekends; perfect for students!
- Why this job: Make a real difference in your community while gaining valuable skills.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research. This is a customer-focused role where you will meet and interact with a wide range of people.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Saturday, Sunday.
Weekend Cash Desk Volunteer: Till Help + Training in Uckfield employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a volunteer, you will enjoy a supportive and inclusive work culture, with comprehensive training provided to enhance your skills. With benefits such as discounts on shop goods, access to confidential support, and opportunities for personal growth, volunteering here not only helps fund vital research but also enriches your own experience.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Cash Desk Volunteer: Till Help + Training in Uckfield
✨Tip Number 1
Get to know the charity! Research the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine enthusiasm during your interactions, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your friendliness and helpfulness. Role-play with friends or family to build your confidence.
✨Tip Number 3
Be proactive! When you apply through our website, don’t just wait for a response. Follow up with a friendly email expressing your excitement about the opportunity. It shows initiative and keeps you on our radar.
✨Tip Number 4
Network with current volunteers! If you know anyone who’s already volunteering with us, chat with them about their experiences. They might share insider tips that could help you shine during your time with us.
We think you need these skills to ace Weekend Cash Desk Volunteer: Till Help + Training in Uckfield
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about volunteering with us. Don’t be afraid to share your experiences and what makes you a great fit for the role.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills match what we're looking for. Whether it’s your customer service experience or your enthusiasm for helping others, show us why you’d be a fantastic addition to our team!
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon. This helps us understand your qualifications quickly and easily, making it easier for us to see your potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures that your application goes straight to us. Plus, you’ll find all the info you need about the role and our charity right there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the British Heart Foundation. Familiarise yourself with their work in funding research for heart and circulatory diseases. This will not only show your genuine interest but also help you connect your personal values with their goals.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or made a customer's day better. This will demonstrate that you're a great fit for the friendly face they’re looking for.
✨Ask Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the training process, the team you'll be working with, or how they measure the impact of their volunteers. Asking questions shows that you're engaged and eager to learn more about the role and the organisation.
✨Be Yourself
Remember, this is a volunteer position in a friendly environment. Don’t be afraid to let your personality shine through. Being authentic will help you connect with the interviewers and show them that you would be a welcoming presence in the shop.
