At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy and organised.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Truro employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research funding while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where volunteers can enjoy flexible hours, access training and development, and receive various benefits such as discounts on goods and reimbursement for travel expenses. By volunteering with us, you not only help improve lives but also gain valuable experience and recognition through certificates and awards.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Truro
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to greet them and offer assistance. This shows you're engaged and ready to help, which is key in a volunteer role.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with us. Plus, it shows you’re serious about joining our team and making a difference in the community. We can’t wait to see your application!
We think you need these skills to ace Sales Floor Volunteer in Truro
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for our cause shine through! We want to see why you care about heart and circulatory diseases and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have volunteering experience, shout about it! We love seeing how your background fits with what we do.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for friendly, approachable volunteers who can connect with customers, so a bit of your unique flair can go a long way!
Apply Through Our Website:To make things easy for us both, please apply directly through our website. It streamlines the process and ensures we get all the info we need to consider your application properly.
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills Shine
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your suitability for the role.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. Aim for a neat appearance that reflects the friendly and professional environment of the charity shop.
✨Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the charity’s initiatives. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
