At a Glance
- Tasks: Support tech projects that enhance retail systems and improve customer service.
- Company: Join the British Heart Foundation, a leading charity making a difference.
- Benefits: Gain hands-on experience, professional development, and travel expense reimbursement.
- Other info: Flexible hours, hybrid role, and a supportive team culture.
- Why this job: Make a real impact in a dynamic environment while helping save lives.
- Qualifications: Passion for technology, strong communication skills, and creativity.
The British Heart Foundation (BHF) is seeking a volunteer who is passionate about how technology can support our shops and stores to generate lifesaving income. With a keen eye on problem solving, you will work with the Technology product team to help ensure we deliver easy to use systems that simplify life for stores and central teams helping them focus on delivering great customer service.
The role will support the great work of the Retail and Commercial directorate by supporting the product owner develop, analyse and deliver the retail applications roadmap. This is a great opportunity to gain experience working in tech developing new technology solutions to meet the ever-changing retail demand, working cross functionally on a series of apps and business processes, to enhance the BHF offer to create a world where everyone has a healthier heart for longer.
The difference you will make: As a volunteer, you will play a key role in improving existing systems and delivering new ones that make a tangible difference in stores and align with colleague expectations. This will help make life simpler and easier for colleagues and help drive profits, efficiency and operational effectiveness for the retail and commercial directorate.
Time Commitment: We are looking for someone who can volunteer for 7 to 14 hours a week, flexible hours and days.
Location: This role is a hybrid role which would involve volunteering from home and travel to your choice of our London or Northampton office.
What is involved:
- Collaborate with stakeholders to collect, document, and establish requirements.
- Assist in developing the Retail Applications Roadmap and advance items.
- Monitor and report on progress.
- Create diagrams and documents illustrating practical improvements.
- Coordinate with suppliers to discuss, estimate, and price solutions.
- Implement, test, and provide feedback on new features.
- Collaborate with wider technology to ensure product delivery aligns with the framework and compliance standards.
What we are looking for:
- Over 18 years of age.
- Good understanding of and passion for technology and product development.
- Ability to build rapport with people of all skill levels.
- Capability to work independently and as part of a team.
- Excellent written and verbal communication skills.
- Creative mindset with the ability to generate innovative solutions.
- Strong organisational skills and attention to detail.
What we offer you:
- An opportunity to work with a large dynamic charity.
- Hands-on experience in Technology and product management & development.
- Opportunities for professional development and skill enhancement.
- A supportive and collaborative team and working environment.
- A reference for future employers.
- Reimbursement of travel expenses.
Use your skills, knowledge, and experience to get us closer to our vision of a world free from the fear of heart and circulatory diseases.
The British Heart Foundation positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to create an environment where everyone can thrive and therefore, we will be happy to work with you in making any adjustments you may need. The organisation is committed to safeguarding and ensuring the welfare of children, young people and adults at risk and expects all volunteers to share this commitment.
Technology Product Management Support Volunteer employer: Camerontoll
The British Heart Foundation is an exceptional employer, offering volunteers the chance to make a meaningful impact in the fight against heart and circulatory diseases. With a supportive and collaborative work culture, you will gain hands-on experience in technology and product management while working flexibly from home or at our London or Northampton offices. We prioritise professional development and provide opportunities for skill enhancement, ensuring that every volunteer can thrive and contribute to our vital mission.
StudySmarter Expert Advice🤫
We think this is how you could land Technology Product Management Support Volunteer
✨Tip Number 1
Network like a pro! Reach out to people in the tech and retail sectors, especially those connected to the British Heart Foundation. A friendly chat can open doors and give you insights that might just land you the role.
✨Tip Number 2
Show off your passion for technology! When you get the chance to speak with someone from the BHF, share your ideas on how tech can improve their operations. This will demonstrate your enthusiasm and creativity, making you stand out.
✨Tip Number 3
Be proactive! If you see any gaps or areas for improvement in their current systems, don’t hesitate to suggest solutions. This shows initiative and that you're already thinking like a team member.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your understanding of the role and the BHF's mission right from the start.
We think you need these skills to ace Technology Product Management Support Volunteer
Some tips for your application 🫡
Show Your Passion for Technology:Make sure to highlight your enthusiasm for technology and how it can make a difference in retail. We want to see your genuine interest in using tech to support our shops and enhance customer service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the role. We love seeing how you can contribute to our mission!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and ideas. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Camerontoll
✨Know Your Tech
Brush up on your understanding of technology and product development. Familiarise yourself with the latest trends in retail tech, especially those that can enhance customer service. This will show your passion and help you engage in meaningful conversations during the interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles or projects. Think about specific situations where you identified a problem and implemented a solution. This will demonstrate your keen eye for problem-solving, which is crucial for this role.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since excellent communication skills are essential, consider doing mock interviews with friends or family. This will help you feel more confident when discussing your ideas and experiences.
✨Be Ready to Collaborate
Since the role involves working with various stakeholders, be prepared to discuss how you build rapport with different people. Share examples of successful teamwork and collaboration, highlighting your ability to work independently as well as part of a team.
