At a Glance
- Tasks: Help customers in our charity shop and support the team with various tasks.
- Company: Join the British Heart Foundation and make a difference in people's lives.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a chance to gain valuable skills.
- Why this job: Be part of a friendly team and contribute to lifesaving research.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Team Recruitment Volunteer (Homestore) employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Located in a friendly charity shop environment, volunteers enjoy flexible hours, access to training and development, and various discounts, all while making a meaningful impact on the lives of those affected by heart and circulatory diseases. Join us to help fund lifesaving science and gain valuable experience in customer service and retail operations.
StudySmarter Expert Advice🤫
We think this is how you could land Team Recruitment Volunteer (Homestore)
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with the team and show your genuine interest in making a difference.
✨Tip Number 2
Be ready to showcase your people skills! As a Sales Floor Volunteer, you'll be interacting with customers all day. Practice your friendly greetings and think about how you can make their shopping experience memorable. A smile goes a long way!
✨Tip Number 3
Don’t hesitate to ask questions during your volunteering journey! Whether it’s about the shop layout or how to handle customer queries, reaching out for help shows you're eager to learn and contribute. Plus, it builds rapport with your fellow volunteers and staff.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, we love seeing enthusiastic candidates who are keen to join our volunteer team and help us in our mission to tackle heart and circulatory diseases.
We think you need these skills to ace Team Recruitment Volunteer (Homestore)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re interested in volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid any unnecessary fluff. This helps us understand your qualifications quickly and easily.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding their work will not only show your genuine interest but also help you connect your personal motivations to their cause.
✨Customer Service Skills
Since you'll be interacting with customers as a Sales Floor Volunteer, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer.
✨Team Player Mindset
Volunteering is all about teamwork! Prepare to share instances where you've collaborated with others, whether in a volunteer role or elsewhere. Highlight your ability to support fellow volunteers and staff, as this is crucial for a smooth-running shop environment.
✨Ask Questions
At the end of your interview, don’t forget to ask questions! Inquire about the training opportunities available, the team dynamics, or how your role contributes to the charity’s overall goals. This shows your enthusiasm and commitment to being an active part of the team.
