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- Tasks: Engage with customers, process sales, and support a vital cause.
- Company: Join the British Heart Foundation and make a difference in heart health.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours, friendly environment, and great for building skills.
- Why this job: Be the friendly face of a charity shop and help fund lifesaving research.
- Qualifications: Open to those aged 17 and above, no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research.
This is a customer-focused role where you will meet and interact with a wide range of people. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
Cash Desk Volunteer in Surrey employer: Camerontoll
Contact Detail:
Camerontoll Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Desk Volunteer in Surrey
✨Tip Number 1
Get to know the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine passion during your interactions. This will help you connect with our team and demonstrate that you're not just looking for any volunteer role, but that you truly care about making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of ways to make their experience memorable. Whether it’s a friendly greeting or a helpful tip about our products, showing that you’re ready to go the extra mile can really set you apart.
✨Tip Number 3
Be proactive in your approach. Don’t wait for opportunities to come to you; seek them out! If you see something that needs doing in the shop, jump in and lend a hand. This shows initiative and a willingness to contribute, which we absolutely love in our volunteers.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and how you can make a real impact in our community. We can’t wait to welcome you to the team!
We think you need these skills to ace Cash Desk Volunteer in Surrey
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about volunteering with us. Don’t be afraid to share your story!
Tailor Your Application: Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our mission!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the British Heart Foundation. Familiarise yourself with their work in funding research for heart and circulatory diseases. This will not only show your genuine interest but also help you connect your personal values with their cause.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or went the extra mile to help someone. This will demonstrate that you're a great fit for the friendly face they’re looking for.
✨Ask Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the training process, the team you'll be working with, or how they measure the impact of their volunteers. Asking questions shows that you're engaged and eager to learn more about the role and the organisation.
✨Be Yourself
Remember, this is a volunteer position in a charity shop, so let your personality shine through! Be friendly, approachable, and authentic. The interviewers are looking for someone who can connect with customers and fellow volunteers, so don’t be afraid to show your enthusiasm for the role.