At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy while providing excellent service.
- Company: Join the British Heart Foundation and support lifesaving research for heart and circulatory diseases.
- Benefits: Enjoy discounts on goods, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference in your community while gaining valuable experience and skills.
- Qualifications: Open to anyone over 16 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 16 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any in-store sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Weekend Sales Floor Volunteer in Sunderland employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Weekend Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to a noble cause but also enjoy a supportive work culture that values your efforts and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Sales Floor Volunteer in Sunderland
✨Tip Number 1
Get to know the charity's mission! Before you step into that shop, take a moment to understand what we do and why it matters. This will help you connect with customers and show your passion for our cause.
✨Tip Number 2
Practice your customer service skills! Being friendly and approachable is key. Think about how you can make each customer's experience memorable, whether it's through a warm greeting or helping them find exactly what they need.
✨Tip Number 3
Be proactive on the sales floor! Don’t just wait for customers to approach you; engage with them. Ask if they need help or share information about any special promotions we have going on. It shows initiative and makes a big difference!
✨Tip Number 4
Join us through our website! Applying online is super easy and gives you a chance to showcase your enthusiasm for volunteering with us. Plus, it’s a great way to stay updated on any training opportunities or events we have planned.
We think you need these skills to ace Weekend Sales Floor Volunteer in Sunderland
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the role of a Sales Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get you started on this rewarding journey with us.
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the specific campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal, especially in a retail or volunteer setting.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This shows your enthusiasm and helps you gauge if it’s the right fit for you. You might ask about training opportunities or how volunteers are supported in their roles.
