At a Glance
- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while making a difference.
- Other info: Flexible hours available; perfect for students looking to gain experience.
- Why this job: Be part of a friendly team and help improve lives in your community.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Friday, Saturday, Thursday.
Sales Floor Volunteer in Southampton employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where volunteers can enjoy flexible hours, access training and development, and receive various benefits such as discounts on goods and reimbursement for travel expenses. By volunteering with us, you not only help improve lives but also gain valuable experience and recognition through certificates and awards.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Southampton
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to greet them and offer assistance. This shows you're enthusiastic and ready to help, which is exactly what we love to see!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re tech-savvy and keen to join our team. We can’t wait to see you on board!
We think you need these skills to ace Sales Floor Volunteer in Southampton
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. A well-structured application makes it easier for us to see why you’d be a great fit for the Sales Floor Volunteer role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Show Your Team Spirit
Volunteering is all about teamwork! Be prepared to talk about how you work with others, whether it's helping fellow volunteers or collaborating with staff. Highlight any experiences where you've contributed to a positive team environment.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the training provided, the shop's goals, or how volunteers can make a difference. This shows that you're engaged and eager to contribute to the team.
