At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer (Homestore) in Scunthorpe employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to a noble cause but also enjoy a supportive work culture that values your efforts and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer (Homestore) in Scunthorpe
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable with greeting people and answering questions. The more relaxed you are, the better the experience for everyone!
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making their shopping experience much more enjoyable.
✨Tip Number 4
Join us through our website! Applying online is super easy and gives you a chance to showcase your enthusiasm for volunteering. Plus, it’s a great way to stay updated on any training opportunities or events we have lined up!
We think you need these skills to ace Sales Floor Volunteer (Homestore) in Scunthorpe
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Sales Floor Volunteer. Mention any previous customer service experience or teamwork skills that would make you a great fit for our charity shop.
Keep It Clear and Concise:While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to support fellow volunteers and staff, as this will demonstrate that you’re a great fit for their friendly environment.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. This shows respect for the opportunity and reflects the professional image they want to project in their charity shop.
