At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join a friendly charity making a real difference in heart health.
- Benefits: Enjoy discounts, training, support, and volunteer certificates.
- Other info: Flexible hours available on Sundays and Fridays.
- Why this job: Make an impact while gaining experience and meeting new people.
- Qualifications: Open to those aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, diabetes – they're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Sunday, Friday.
Sales Floor Volunteer (Homestore) employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to lifesaving research while being part of a friendly and inclusive team. Our charity shop environment fosters a supportive work culture, where you can develop valuable skills, enjoy flexible hours, and benefit from discounts on goods, training opportunities, and recognition for your service. Join us in making a difference in the lives of families affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer (Homestore)
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with the team and show your genuine interest in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every customer's experience memorable. A smile goes a long way!
✨Tip Number 3
Be proactive during your volunteering hours! Don’t just wait for tasks to be assigned; take the initiative to help out wherever you can. Whether it’s tidying up or engaging with customers, showing enthusiasm will definitely catch the eye of the shop team.
✨Tip Number 4
Network with fellow volunteers and staff! Building relationships with your teammates can lead to new opportunities and insights. Plus, who knows? You might find a mentor or a friend who shares your passion for helping others.
We think you need these skills to ace Sales Floor Volunteer (Homestore)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about volunteering with us. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Show us how you can contribute to our team and help make a difference in the lives of those affected by heart and circulatory diseases.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes it easier for us to see your potential!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our charity there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Team Player Attitude
Volunteering is all about teamwork! Be prepared to talk about how you work with others, whether it's helping fellow volunteers or collaborating with staff. Highlight any experiences where you've contributed to a positive team environment.
✨Show Your Flexibility
This role requires flexibility in hours, so be ready to discuss your availability. Mention any specific times you can commit to volunteering, and express your willingness to adapt to the needs of the shop. This will demonstrate your dedication to the role.
