At a Glance
- Tasks: Assist customers, maintain shop displays, and provide excellent service in a charity environment.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference while gaining valuable experience and skills.
- Qualifications: Open to volunteers aged 17 and above; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer (Home and Fashion Superstore) employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and generous discounts on shop items, you'll find a rewarding experience that not only supports your personal growth but also contributes to lifesaving science.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer (Home and Fashion Superstore)
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to greet them and offer assistance. This shows you're engaged and ready to help, making the shopping experience enjoyable for everyone.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with volunteering. Plus, it shows you’re serious about joining our team and supporting the vital work we do. Let’s make a difference together!
We think you need these skills to ace Sales Floor Volunteer (Home and Fashion Superstore)
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about volunteering with the British Heart Foundation. Share your enthusiasm for helping others and how you connect with our mission to tackle heart and circulatory diseases.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it's customer service or teamwork, show us how your background makes you a great fit for the Sales Floor Volunteer role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you'd be a fantastic addition to our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to support fellow volunteers and staff, as this will demonstrate that you’re a great fit for their friendly environment.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. This shows respect for the opportunity and reflects the professional image they want to project in their charity shop.
