At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join a charity making a real difference in heart health research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours, friendly environment, and great for building your CV.
- Why this job: Be part of a team that helps save lives and supports families.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
Sales Floor Volunteer in Royal Tunbridge Wells employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and friendly team. Our inclusive work culture encourages personal growth through training and development, and volunteers enjoy benefits such as discounts on shop items and reimbursement for travel expenses. Join us in making a difference in the lives of families affected by heart and circulatory diseases in a welcoming charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Royal Tunbridge Wells
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and campaigns will help you connect with customers and promote their work effectively.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding anything or if they have questions about the products. This shows you're enthusiastic and ready to assist!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re serious about joining our team and making a difference in the community!
We think you need these skills to ace Sales Floor Volunteer in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for our cause shine through! We want to see why you care about heart and circulatory diseases and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have volunteering experience, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion and qualifications are easy to understand. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Team Player Mindset
Volunteering is all about teamwork! Be prepared to talk about how you work with others. Share examples of how you've collaborated with teammates or supported fellow volunteers in previous roles. Highlighting your ability to work well in a team will resonate with the interviewers.
✨Show Your Enthusiasm
Let your passion shine through during the interview. Smile, maintain eye contact, and express your excitement about the opportunity to volunteer. A positive attitude can make a big difference and help you stand out as a candidate who truly cares about the role.
