At a Glance
- Tasks: Assist customers, promote campaigns, and keep the shop organised.
- Company: Join a leading charity dedicated to lifesaving heart research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer Sales Floor Assistant - Support Lifesaving Research in Portadown employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community through volunteering. With a flexible and inclusive work culture, volunteers enjoy benefits such as discounts on shop items, access to training and development opportunities, and support from the Retail Trust. Joining our team not only allows you to contribute to lifesaving research but also provides a rewarding experience in a friendly charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Assistant - Support Lifesaving Research in Portadown
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work and values will help you connect with customers and show your genuine interest in supporting lifesaving research.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated when they walk through the door.
✨Tip Number 3
Be proactive and take initiative! Don’t wait for tasks to be assigned to you. If you see something that needs doing, like tidying up or helping a customer, jump right in. This shows your commitment and enthusiasm, which can really make a difference in a volunteer role.
✨Tip Number 4
Network with fellow volunteers and staff! Building relationships with your team can lead to great experiences and opportunities. Plus, it’s a fantastic way to learn from others and share tips on how to make the shop even better. Remember, we’re all in this together!
We think you need these skills to ace Volunteer Sales Floor Assistant - Support Lifesaving Research in Portadown
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the role of a Sales Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the specific research they fund. Being able to discuss heart and circulatory diseases and their impact shows genuine interest and commitment, which will impress the interviewers.
✨Customer Service Skills
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, as this will demonstrate your ability to provide excellent service on the sales floor.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to share instances where you've worked well with others. Highlighting your collaborative spirit will show that you're a great fit for the friendly environment of the charity shop.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This not only shows your enthusiasm but also helps you gauge if the position aligns with your values and expectations.
