At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy and organised.
- Company: Join a charity dedicated to funding lifesaving heart research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Open to those aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Plymouth employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and friendly team. Our inclusive work culture encourages personal growth through training and development, and volunteers enjoy benefits such as discounts on shop items and reimbursement for travel expenses. Join us in making a difference in the lives of families affected by heart and circulatory diseases in a welcoming charity shop environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Plymouth
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to greet them and offer assistance. This shows your enthusiasm and commitment to making their shopping experience enjoyable.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you're tech-savvy and ready to jump into the digital age of volunteering!
We think you need these skills to ace Sales Floor Volunteer in Plymouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the role of a Sales Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Skills
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Think about your previous experiences in customer service, even if informal, and be ready to share examples. Highlight how you’ve helped others or resolved issues, as this will demonstrate your ability to provide excellent service.
✨Team Player Attitude
Volunteering is all about teamwork! Be prepared to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a goal or supported fellow volunteers. This will show that you're not just a lone wolf but someone who thrives in a community setting.
✨Ask Questions
At the end of your interview, don’t forget to ask questions! Inquire about the shop’s daily operations, upcoming campaigns, or how volunteers can contribute beyond their typical roles. This shows your enthusiasm and willingness to engage further with the charity’s mission.
