At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Peterlee employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to lifesaving science but also enjoy a supportive work culture that values your efforts and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Peterlee
✨Tip Number 1
Get to know the charity and its mission! Familiarise yourself with the heart and circulatory diseases we focus on. This will help you connect with customers and show your passion for our cause when you chat with them.
✨Tip Number 2
Practice your customer service skills! Being friendly and approachable is key. Think about how you can make each customer's experience memorable, whether it's through a warm greeting or helping them find exactly what they need.
✨Tip Number 3
Show off your creativity! When working on shop displays, think outside the box to make them eye-catching. A well-organised and attractive display can really draw in customers and boost sales.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get involved and join our amazing team of volunteers. Plus, you’ll be part of something truly impactful, helping us fund lifesaving research.
We think you need these skills to ace Sales Floor Volunteer in Peterlee
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the role of a Sales Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you helped someone find what they needed or resolved a query effectively.
✨Show Your Team Spirit
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share experiences where you collaborated with a team to achieve a common goal, especially in a retail or volunteer setting.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the shop's current campaigns or how volunteers can contribute to making the shop more inviting. This shows your enthusiasm and willingness to engage with the role.
