At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join a charity making a real difference in heart health research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a friendly environment await you!
- Why this job: Be part of a team that helps save lives and supports families.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Tuesday, Wednesday, Friday, Saturday, Sunday. Maximum volunteer group size for this opportunity: 12.
Sales Floor Volunteer in Peebles employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where you can develop new skills, enjoy flexible hours, and receive various benefits such as discounts on goods and access to training. Join us in making a difference in the lives of families affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Peebles
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable with greeting people and answering questions.
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making a great impression on both customers and staff.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with volunteering. Plus, it shows you’re serious about joining our team and helping us make a difference in the lives of those affected by heart and circulatory diseases.
We think you need these skills to ace Sales Floor Volunteer in Peebles
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the Sales Floor Volunteer role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they promote. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Team Player Mindset
Volunteering is all about teamwork! Be prepared to talk about how you work with others, support your fellow volunteers, and contribute to a positive environment. Highlight any past experiences where you’ve collaborated effectively with a team.
✨Show Your Flexibility
This role requires flexibility in terms of hours and tasks. Be honest about your availability and express your willingness to adapt to the needs of the shop. Mention any specific days or times you can commit to, as this will help them see you as a reliable volunteer.
