At a Glance
- Tasks: Assist customers, promote campaigns, and maintain an inviting shop environment.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in the community while gaining valuable experience.
- Qualifications: Open to volunteers aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer Sales Floor Assistant - Fund Lifesaving Research in Nottingham employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a volunteer Sales Floor Assistant, you will be part of a friendly and inclusive team dedicated to funding lifesaving research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to a vital cause but also enjoy a supportive work culture that values your efforts and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Assistant - Fund Lifesaving Research in Nottingham
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and campaigns will help you connect with customers and promote their work effectively.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable greeting people and answering questions. A warm smile goes a long way!
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making their shopping experience even better.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about volunteering with us, so don’t miss out on this chance to make a difference!
We think you need these skills to ace Volunteer Sales Floor Assistant - Fund Lifesaving Research in Nottingham
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about volunteering with us! Share your enthusiasm for helping families affected by heart and circulatory diseases. A personal touch can really make your application stand out.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have a knack for keeping things tidy, shout about it! We want to see how you can contribute to our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read – it shows us you’re organised!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there too!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding their work will not only show your genuine interest but also help you connect your personal motivations to their cause.
✨Customer Service Skills
Since you'll be the first point of contact for customers, think about examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to engage with customers effectively.
✨Team Player Mindset
Volunteering is all about teamwork! Prepare to discuss how you’ve collaborated with others in previous roles or activities. Highlight your willingness to support fellow volunteers and staff, as this will resonate well with the charity’s inclusive approach.
✨Show Your Enthusiasm
Let your passion shine through! During the interview, express why you want to volunteer specifically with this charity. Whether it’s a personal connection to heart health or a desire to give back to the community, sharing your enthusiasm can make a lasting impression.
