At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join a charity dedicated to funding lifesaving heart research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours, great for students looking to gain experience and give back.
- Why this job: Be part of a team that helps improve lives and supports vital research.
- Qualifications: Must be 17 or older; no prior experience needed, just a friendly attitude.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed. Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Benefits:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Available times:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Sunday
- Saturday
Sales Floor Volunteer in Norwich employer: Camerontoll
Joining our charity as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research into heart and circulatory diseases while working in a supportive and friendly environment. With flexible volunteering hours, comprehensive training, and access to discounts on goods, you will not only help improve lives but also gain valuable experience and recognition for your contributions. Our inclusive culture ensures that every volunteer feels valued and part of a team dedicated to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Norwich
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the heart and circulatory diseases we focus on. This will not only help you connect with customers but also show your genuine interest in our cause.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet someone walking into the shop and how to assist them effectively. A friendly smile and a helpful attitude can make all the difference in creating a welcoming atmosphere.
✨Tip Number 3
Be proactive during your volunteering hours! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding anything or if they have any questions about our campaigns.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started with us. Plus, it shows you’re serious about joining our team and making a difference. We can’t wait to welcome you aboard!
We think you need these skills to ace Sales Floor Volunteer in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. Whether it’s customer service or teamwork, we want to know how your background fits with the role of a Sales Floor Volunteer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your strengths quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the campaigns they promote. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you’ve collaborated with others in previous roles. Highlight your ability to support fellow volunteers and staff, as this will demonstrate that you’re a great fit for their friendly environment.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This shows your enthusiasm and willingness to engage. You might want to inquire about training opportunities or how the team celebrates successes together.
