At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and free support.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Weekday Afternoons Sales Floor Volunteer in Newport employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a volunteer, you will enjoy a supportive and inclusive work culture, with opportunities for personal growth through training and development. Located in a friendly charity shop environment, you'll not only gain valuable experience but also benefit from discounts on goods, reimbursement of travel expenses, and access to confidential support services.
StudySmarter Expert Advice🤫
We think this is how you could land Weekday Afternoons Sales Floor Volunteer in Newport
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and campaigns will help you connect with customers and promote their initiatives effectively.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Try role-playing with friends or family to get comfortable greeting people and answering questions. A warm smile goes a long way!
✨Tip Number 3
Be proactive on the shop floor! Don’t just wait for customers to approach you; take the initiative to ask if they need help. This shows you're engaged and ready to assist, making their shopping experience even better.
✨Tip Number 4
Join us through our website! Applying online is super easy and gives you a chance to showcase your enthusiasm for volunteering. Plus, it’s a great way to stay updated on any training opportunities or events we have lined up.
We think you need these skills to ace Weekday Afternoons Sales Floor Volunteer in Newport
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, resolved issues, or created a welcoming environment. This will demonstrate your ability to provide excellent service.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal, especially in a retail or volunteer setting. Highlighting your ability to support fellow volunteers and staff will be key.
✨Show Your Enthusiasm
Let your passion for the cause shine through during the interview. Express why you want to volunteer specifically with this charity and how you can contribute to their mission. A positive attitude and enthusiasm can make a lasting impression on the interviewers.
