At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours and a friendly team await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to those aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer Sales Floor Associate (Charity Shop) in Newport employer: Camerontoll
Joining the British Heart Foundation as a Volunteer Sales Floor Associate offers a rewarding opportunity to contribute to vital research funding while working in a supportive and friendly environment. Our inclusive work culture encourages personal growth through training and development, and volunteers enjoy benefits such as discounts on shop items and reimbursement of travel expenses. With flexible hours and a focus on community impact, this role is perfect for those looking to make a meaningful difference in the lives of families affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Associate (Charity Shop) in Newport
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and campaigns will help you connect with customers and promote the cause effectively.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or share information about any ongoing promotions. It shows you're keen and ready to assist!
✨Tip Number 4
Join us through our website! Applying online is super easy and gives you a chance to showcase your enthusiasm for volunteering. Plus, it’s a great way to stay updated on any training opportunities or events we have lined up.
We think you need these skills to ace Volunteer Sales Floor Associate (Charity Shop) in Newport
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for our cause shine through! We want to see why you’re excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in customer service or have a knack for keeping things tidy and organised, shout about it! We love seeing how your background fits with what we do.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for friendly, approachable volunteers who can connect with customers. A bit of your unique flair can make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role and our charity there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases and how the charity contributes to research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal, especially in a retail or volunteer setting.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions. Inquire about the training process, what a typical day looks like, or how volunteers are supported. This shows your enthusiasm and helps you gauge if the role is right for you.
