At a Glance
- Tasks: Engage with customers, assist in shop displays, and keep the store organised.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours available on Sundays and Fridays.
- Why this job: Make a real difference while gaining valuable experience in a friendly environment.
- Qualifications: Open to volunteers aged 17 and above; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, diabetes – they're all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too…
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Sunday, Friday.
Sales Floor Volunteer (Homestore) in London employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, this role offers a rewarding experience while contributing to a noble cause.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer (Homestore) in London
✨Tip Number 1
Get to know the charity and its mission! Understanding what we do at the British Heart Foundation will help you connect with customers and promote our campaigns effectively. Plus, it shows your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the first point of contact for customers. Role-play with friends or family to get comfortable greeting people and answering their questions.
✨Tip Number 3
Be proactive on the shop floor! Don’t wait for customers to approach you; take the initiative to offer help. This not only enhances the shopping experience but also shows that you're enthusiastic about being part of our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about volunteering with us right there, making it super easy to get started.
We think you need these skills to ace Sales Floor Volunteer (Homestore) in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we love to see how you can contribute to our charity shop!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, and be ready to discuss how you would handle different situations on the shop floor.
✨Team Player Attitude
Volunteering is all about teamwork! Be prepared to talk about how you work with others, especially in a retail environment. Share examples of how you've collaborated with colleagues or helped fellow volunteers, as this will highlight your ability to contribute positively to the team.
✨Show Your Enthusiasm
Let your passion for the cause shine through during the interview. Whether it's your desire to help those affected by heart disease or your excitement about being part of a friendly charity shop, expressing your enthusiasm can make a lasting impression on the interviewers.
