At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join a friendly charity making a real difference in heart health.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Make an impact in your community while gaining valuable experience.
- Qualifications: Open to anyone over 17 with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Maximum volunteer group size for this opportunity: 10
Sales Floor Volunteer in London employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Sales Floor Volunteer, you will be part of a supportive and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to a noble cause but also enjoy a rewarding experience in a friendly charity shop environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in London
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and campaigns will help you connect with customers and promote the cause effectively.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or share information about any ongoing promotions. It shows you're keen and ready to help!
✨Tip Number 4
Join us through our website! Applying directly via our site not only makes it easier for us to process your application but also gives you a chance to showcase your enthusiasm for volunteering with us. We can't wait to have you on board!
We think you need these skills to ace Sales Floor Volunteer in London
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we love to see how you can contribute to our charity shop!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the specific campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your suitability for the role.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss your experiences working in a team environment. Highlight how you’ve supported colleagues or contributed to group tasks, as this will show that you can collaborate effectively with fellow volunteers and staff.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the shop’s busiest times, or how volunteers can contribute to campaigns. This shows your enthusiasm and willingness to engage with the role.
