At a Glance
- Tasks: Support customers in our charity shop and help promote heart research.
- Company: Join the British Heart Foundation, a leading charity funding vital heart research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours and a friendly team await you in our charity shop.
- Why this job: Make a real impact on lives while gaining valuable experience and skills.
- Qualifications: Open to volunteers aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer Sales Floor Champion – Support Heart Research in Llanelli employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community through volunteering. With a flexible and inclusive work culture, volunteers enjoy benefits such as discounts on shop goods, access to training and development opportunities, and support from the Retail Trust. Joining our team not only allows you to contribute to lifesaving research but also provides a rewarding experience in a friendly charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Champion – Support Heart Research in Llanelli
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Champion, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or share information about any ongoing campaigns or sales.
✨Tip Number 4
Apply through our website! It’s the easiest way to get involved and shows your commitment. Plus, we love seeing applications come directly from those who are excited to join our team!
We think you need these skills to ace Volunteer Sales Floor Champion – Support Heart Research in Llanelli
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for heart research shine through! We want to see why you care about supporting families affected by heart and circulatory diseases. A personal touch can make all the difference.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Sales Floor Champion. We’re looking for volunteers who can provide excellent customer service and help create a welcoming environment in our charity shop.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, we want to know about your relevant experiences without wading through unnecessary details!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our volunteer team and support our mission.
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to research the charity's mission and the specific heart and circulatory diseases they focus on. Understanding their work will not only show your genuine interest but also help you connect your personal motivations to their cause.
✨Customer Service Skills
Since you'll be the first point of contact for customers, think about examples from your past experiences where you've provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to engage with customers effectively.
✨Team Player Mindset
Volunteering is all about teamwork! Prepare to discuss how you’ve collaborated with others in previous roles or volunteer positions. Highlight your willingness to support fellow volunteers and staff, as this is crucial for creating a friendly shop environment.
✨Show Your Enthusiasm
Let your passion for the cause shine through during the interview. Share why you want to volunteer specifically with this charity and how you believe your contributions can make a difference. A positive attitude can go a long way in making a great impression!
