At a Glance
- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours and a supportive team await you!
- Why this job: Make a real difference while gaining valuable experience in a friendly environment.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Liskeard employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research funding while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where you can enjoy flexible volunteering hours, access training and development opportunities, and receive various benefits such as discounts on goods and reimbursement for travel expenses. By volunteering with us, you not only help improve lives but also gain valuable experience and recognition for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Liskeard
✨Tip Number 1
Get to know the charity's mission and values. When you walk into that shop, show us you’re passionate about heart health and the work we do. A genuine interest in our cause can really set you apart from other volunteers.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Think about how you can make their shopping experience enjoyable and memorable. A smile goes a long way!
✨Tip Number 3
Be proactive! Don’t wait for customers to ask for help; approach them and offer assistance. This shows initiative and makes a great impression on both customers and the shop team.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, it shows you’re serious about joining our amazing volunteer team.
We think you need these skills to ace Sales Floor Volunteer in Liskeard
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering and your passion for helping others.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, we love to see how you can contribute to our charity shop!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Focus
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can make customers feel welcome and valued in the shop.
✨Team Player Attitude
Volunteering is all about teamwork! Be ready to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a common goal, especially in a retail or volunteer setting.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the charity. This shows your enthusiasm and helps you gauge if it's the right fit for you. Consider asking about training opportunities or how volunteers contribute to the charity’s goals.
