At a Glance
- Tasks: Help customers, promote campaigns, and keep the shop tidy.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours and a friendly team environment await you!
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Open to anyone aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Sales Floor Volunteer in Lisburn employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in the community. As a Sales Floor Volunteer, you will be part of a friendly and inclusive team dedicated to funding vital research into heart and circulatory diseases. With flexible volunteering hours, access to training and development, and various discounts, you will not only contribute to lifesaving science but also enjoy a supportive work culture that values your time and effort.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in Lisburn
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine interest in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive! Don’t wait for customers to come to you; approach them with a smile and ask if they need help. This shows initiative and makes the shopping experience more enjoyable for everyone.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started. Plus, it shows you're serious about joining our team and helping us in our mission to fund lifesaving science.
We think you need these skills to ace Sales Floor Volunteer in Lisburn
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to highlight any relevant experience or skills that relate to the Sales Floor Volunteer role. Whether it’s customer service or teamwork, we love seeing how you can contribute to our charity shop!
Keep It Clear and Concise:While we appreciate detail, try to keep your application straightforward. Use clear language and avoid jargon – we want to understand your passion for helping others without getting lost in the details.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the role volunteers play in supporting research. This knowledge will show your genuine interest and commitment.
✨Customer Service Skills
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Think about your previous experiences in customer service and be ready to share examples of how you've helped customers or resolved issues. Highlighting your people skills will make you stand out.
✨Show Your Team Spirit
Volunteering is all about teamwork! Be prepared to discuss how you work well with others. Share instances where you've collaborated with a team to achieve a goal, especially in a retail or volunteer setting. This will demonstrate that you're a great fit for their friendly environment.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's current campaigns or how they support their volunteers. This shows your enthusiasm and willingness to engage with the charity’s mission beyond just the role.
