At a Glance
- Tasks: Engage with customers, handle enquiries, and support donation collections in a charity shop.
- Company: A leading charity funding vital research into heart and circulatory diseases.
- Benefits: Enjoy discounts on goods, training opportunities, and reimbursement for travel expenses.
- Other info: Flexible hours, perfect for students looking to volunteer and gain skills.
- Why this job: Make a real difference while gaining valuable experience in a friendly environment.
- Qualifications: Must be calm, collected, and enjoy chatting with people.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone? Join the volunteer team at our store. With support from the charity shop team, you will be the first point of contact for customers, helping them with any phone or face-to-face enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving research.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Dealing with face-to-face, phone and online enquiries, supported by the team
- Reception and front of house duties, helping around the cashier desk
- Completing administration procedures accurately
- Arranging collections of donations via our local van teams
Responsibilities:
- Dealing with face-to-face, phone and online enquiries, supported by the team
- Reception and front of house duties, helping around the cashier desk
- Completing administration procedures accurately
- Arranging collections of donations via our local van teams
Benefits:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Telephone & Administration Volunteer in Huntingdon employer: Camerontoll
As a volunteer with our charity, you will be part of a dedicated team that plays a crucial role in funding vital research into heart and circulatory diseases. Our inclusive and supportive work culture ensures that every volunteer feels valued, with opportunities for personal growth through training and development. Located in a friendly charity shop environment, you'll enjoy benefits such as discounts on goods, reimbursement of travel expenses, and the chance to make a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone & Administration Volunteer in Huntingdon
✨Tip Number 1
Get to know the charity! Research their mission and values so you can chat confidently about how your skills align with their goals. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your phone skills! Since you'll be handling enquiries, it’s a good idea to rehearse common questions and responses. This will help you feel calm and collected when you’re on the line.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or suggest improvements in the shop, don’t hesitate to share your ideas. This shows initiative and that you’re keen to make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and how you can make an impact with us.
We think you need these skills to ace Telephone & Administration Volunteer in Huntingdon
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for volunteering with us.
Tailor Your Application:Make sure to highlight any relevant experience you have, especially if it involves customer service or administration. We love seeing how your skills can help us in our mission!
Keep It Clear and Concise:While we appreciate a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at Camerontoll
✨Know the Charity Inside Out
Before your interview, take some time to research the charity's mission and the specific work they do. Understanding their focus on heart and circulatory diseases will help you connect your answers to their goals and show your genuine interest in their cause.
✨Practice Your Phone Skills
Since this role involves a lot of phone communication, it’s a good idea to practice speaking clearly and confidently over the phone. You could even do mock calls with friends or family to get comfortable with handling enquiries and providing information.
✨Show Your Team Spirit
This position is all about teamwork, so be ready to discuss your experiences working in a team environment. Share examples of how you've supported others and contributed to group efforts, especially in busy situations like a charity shop.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the charity’s future plans. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
