At a Glance
- Tasks: Help customers in our charity shop and promote our campaigns.
- Company: Join the British Heart Foundation and support lifesaving research.
- Benefits: Enjoy discounts, training, and support while making a difference.
- Other info: Flexible hours available on Sundays; great for students!
- Why this job: Be part of a friendly team and help improve lives in your community.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we'd love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they're looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all-round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Sunday.
Sales Floor Volunteer Sunday in Gravesend employer: Camerontoll
Volunteering with the British Heart Foundation offers a rewarding opportunity to contribute to vital research while being part of a supportive and friendly team. Our inclusive work culture encourages personal growth through training and development, and volunteers enjoy unique benefits such as discounts on shop items and access to confidential support services. Join us in making a difference in the lives of those affected by heart and circulatory diseases in a welcoming charity environment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer Sunday in Gravesend
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with customers and show your genuine interest in the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every interaction positive and helpful.
✨Tip Number 3
Be proactive and take initiative! Don’t wait for tasks to be assigned to you. If you see something that needs doing, like tidying up or helping a customer, jump right in. This shows your commitment and enthusiasm!
✨Tip Number 4
Network with fellow volunteers and staff! Building relationships with your team can lead to great experiences and opportunities. Plus, it’s a fantastic way to learn from others and share tips on making the shop run smoothly.
We think you need these skills to ace Sales Floor Volunteer Sunday in Gravesend
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for helping others and why you’re interested in volunteering with us.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the specific campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about your previous experiences in customer service. Prepare examples of how you've helped customers in the past, especially in challenging situations. Highlighting your ability to provide excellent service will resonate well with the interviewers.
✨Team Player Attitude
Volunteering is all about teamwork, so be ready to discuss how you work with others. Share instances where you've collaborated effectively with a team or supported fellow volunteers. Emphasising your willingness to help and learn from others will demonstrate that you're a great fit for their friendly environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the shop's current campaigns or how volunteers can contribute to making the shop more inviting. This shows your enthusiasm and eagerness to get involved, plus it gives you a chance to learn more about the role.
