At a Glance
- Tasks: Engage with customers, process sales, and support a friendly charity shop environment.
- Company: Join the British Heart Foundation and help fund lifesaving research.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours available; perfect for students looking to give back.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Open to volunteers aged 17 and above; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they are all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease. Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research. This is a customer-focused role where you will meet and interact with a wide range of people.
Requirements: Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs restocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Benefits:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
Availability: This role is available at various times on Fridays.
Friday Morning Cash Desk Volunteer employer: Camerontoll
The British Heart Foundation is an exceptional employer for those looking to make a meaningful impact in their community. As a volunteer, you will enjoy a supportive and inclusive work culture, with opportunities for personal growth through training and development. With flexible hours and the chance to engage with a diverse range of people, volunteering here not only helps fund vital research but also enriches your own experience.
StudySmarter Expert Advice🤫
We think this is how you could land Friday Morning Cash Desk Volunteer
✨Tip Number 1
Get to know the charity! Research the British Heart Foundation and its mission. This will help you connect with the cause during your interactions, making you a more engaging volunteer.
✨Tip Number 2
Practice your customer service skills! Think about how you can make every interaction positive. A friendly smile and a genuine thank you can go a long way in making donors feel appreciated.
✨Tip Number 3
Be proactive! If you see something that needs doing, like restocking or tidying up, jump in and help out. This shows initiative and makes the shop run smoother for everyone.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started and ensures your application gets to the right people quickly. Plus, we love seeing enthusiastic volunteers ready to make a difference!
We think you need these skills to ace Friday Morning Cash Desk Volunteer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about volunteering with us and how you can contribute to our mission of funding lifesaving research.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've worked in retail or have customer service experience, mention it! We love seeing how your background aligns with what we do.
Be Yourself:Don’t be afraid to let your personality come through in your writing. We’re looking for friendly faces who can engage with customers, so a bit of warmth and authenticity will go a long way in your application.
Apply Through Our Website:Remember to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the charity and the specific diseases they focus on. Being able to discuss how your values align with their goals will show your genuine interest in the role.
✨Show Your Customer Service Skills
Since this role involves interacting with customers, think of examples from your past experiences where you provided excellent service. Be ready to share these stories during the interview to demonstrate your ability to engage positively with people.
✨Be Prepared for Teamwork Questions
Volunteering often means working closely with others. Prepare to discuss how you’ve collaborated with teammates in the past, highlighting your communication skills and ability to support fellow volunteers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how volunteers can contribute to fundraising efforts. This shows your enthusiasm and willingness to be an active part of the team.
