At a Glance
- Tasks: Help customers in our charity shop and promote heart research campaigns.
- Company: Join the British Heart Foundation and make a difference in heart health.
- Benefits: Enjoy discounts, training opportunities, and support while volunteering.
- Other info: Flexible hours and a chance to gain valuable experience in retail.
- Why this job: Be part of a friendly team and contribute to lifesaving heart research.
- Qualifications: Open to volunteers aged 17 and above with a passion for helping others.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Benefits of volunteering with British Heart Foundation:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer days availability: Tuesday, Wednesday, Sunday, Thursday
Maximum volunteer group size: 3
Volunteer Sales Floor Champion – Help Fund Heart Research in East Ham employer: Camerontoll
Joining the British Heart Foundation as a Volunteer Sales Floor Champion offers a rewarding opportunity to contribute to vital heart research while being part of a supportive and friendly team. Our inclusive work culture encourages personal growth through training and development, and we provide various benefits such as discounts on shop goods and reimbursement for travel expenses. Volunteering with us not only allows you to make a meaningful impact in the community but also connects you with like-minded individuals who share a passion for improving lives affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Sales Floor Champion – Help Fund Heart Research in East Ham
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their goals and values will help you connect with the team and show your genuine interest in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Champion, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive during your volunteering hours! Don’t just wait for tasks to come your way; look for ways to help out. Whether it’s tidying up displays or assisting fellow volunteers, showing initiative will make you stand out.
✨Tip Number 4
Apply through our website! It’s the easiest way to get started on your volunteering journey with us. Plus, you’ll find all the info you need about the role and how you can contribute to our mission of funding heart research.
We think you need these skills to ace Volunteer Sales Floor Champion – Help Fund Heart Research in East Ham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about helping with heart research. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our charity shop!
Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This makes it easier for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, you’ll find all the info you need about volunteering with us there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of heart research. Familiarise yourself with the diseases they focus on and how your role as a Volunteer Sales Floor Champion contributes to their goals. This knowledge will show your genuine interest and commitment.
✨Showcase Your Customer Service Skills
Since you'll be the first point of contact for customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you would handle different customer scenarios, ensuring you highlight your friendly and approachable nature.
✨Emphasise Teamwork
Volunteering is all about collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you’ve supported fellow volunteers or staff, and how you contributed to a positive team environment. This will demonstrate that you're a team player who can help create a friendly atmosphere in the shop.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available for volunteers or how the charity measures the success of its campaigns. This shows that you’re proactive and genuinely interested in making a difference.
