At a Glance
- Tasks: Welcome customers, assist with queries, and keep the shop looking fabulous.
- Company: Join a leading charity dedicated to heart and circulatory disease research.
- Benefits: Enjoy discounts, training opportunities, and support while making a difference.
- Other info: Flexible hours, great for building skills and gaining experience in a supportive environment.
- Why this job: Be part of a team that funds lifesaving research and helps families in need.
- Qualifications: Must be 17 or older; no prior experience needed, just a friendly attitude.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected, and they're all under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Our Sales Floor Volunteers are the first point of contact for customers when they enter our charity shop. You will be greeting customers, helping them find the items they’re looking for, and answering their questions, with help on hand from the shop team. You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.
Just so you know, we are unable to accept volunteers aged under 17 or with unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Helping customers on the shop floor & providing good all‑round customer service
- Promoting our campaigns and any instore sales to customers
- Working on window and shop displays to make them look their best
- Keeping the shop tidy, clean and well organised – some light housekeeping
- Helping your fellow volunteers and staff with customer queries
Benefits of volunteering with British Heart Foundation:
- A 25% discount on donated goods and 10% discount on New Goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references and long service awards provided
- Access to discounts with other retailers
Volunteer days availability: Tuesday, Wednesday, Sunday, Thursday
Maximum volunteer group size: 3
Sales Floor Volunteer in East Ham employer: Camerontoll
Joining the British Heart Foundation as a Sales Floor Volunteer offers a rewarding opportunity to contribute to vital research while being part of a supportive and inclusive team. Our charity shop environment fosters a friendly work culture, where you can develop valuable skills, enjoy flexible volunteering hours, and benefit from discounts on goods, training opportunities, and recognition for your contributions. With a focus on community and personal growth, volunteering with us is not just about giving back; it's about being part of a mission that truly makes a difference in the lives of those affected by heart and circulatory diseases.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Floor Volunteer in East Ham
✨Tip Number 1
Get to know the charity and its mission! Before you step into that shop, do a bit of research on the British Heart Foundation. Understanding their work will help you connect with customers and show your genuine passion for the cause.
✨Tip Number 2
Practice your customer service skills! As a Sales Floor Volunteer, you'll be the friendly face welcoming customers. Brush up on your communication skills and think about how you can make every visitor feel valued and appreciated.
✨Tip Number 3
Be proactive in the shop! Don’t just wait for customers to approach you; take the initiative to engage with them. Ask if they need help finding something or if they have any questions about the campaigns. It shows you're eager to help!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our site, fill out the application, and let us know why you’re excited to volunteer. We can’t wait to welcome you aboard!
We think you need these skills to ace Sales Floor Volunteer in East Ham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about volunteering with us. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Show us how you can contribute to our charity shop and help make a difference in the community.
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the charity's mission and the impact of their work. Familiarise yourself with heart and circulatory diseases, as well as the specific campaigns they run. This knowledge will show your genuine interest and commitment to the cause.
✨Customer Service Skills
As a Sales Floor Volunteer, you'll be interacting with customers regularly. Think about your previous experiences in customer service and be ready to share examples of how you've helped customers or resolved issues. Highlighting your people skills will make you stand out.
✨Dress the Part
Even though it's a volunteer position, first impressions matter! Dress smartly and comfortably for your interview. Aim for a neat appearance that reflects the friendly and professional environment of the charity shop.
✨Ask Questions
Prepare a few questions to ask during your interview. This could be about the role, the team, or the charity's future projects. It shows you're engaged and eager to learn more about how you can contribute to their mission.
