At a Glance
- Tasks: Engage with customers, process sales, and support life-saving research.
- Company: Join the British Heart Foundation and make a difference in your community.
- Benefits: Enjoy discounts, training, and support while volunteering.
- Other info: Flexible hours available; great for building skills and connections.
- Why this job: Be the friendly face that helps fund vital heart research.
- Qualifications: Must be 17 or older; no prior experience needed.
Our charity funds around £100 million of research each year into all heart and circulatory diseases and the things that cause them. Heart diseases, stroke, vascular dementia, and diabetes are all connected and under our microscope. Our volunteers help us fund lifesaving science to improve the lives of families and loved ones living with heart and circulatory disease.
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team. Could you be the friendly face of your local British Heart Foundation shop? With support around you and full training provided, you will be processing sales through the till as a volunteer cashier, talking to customers and thanking every donor - helping us continue to fund lifesaving research.
This is a customer-focused role where you will meet and interact with a wide range of people. Please note that we are unable to accept volunteers aged under 17 or with unspent criminal convictions. This is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Engaging with customers and serving them in a helpful and friendly way
- Answering questions from customers, donors, and supporters
- Communicating with fellow volunteers about what has sold and needs re-stocking
- Honing your retail and cashier skills behind the till and taking payments
- Helping with administration and reception duties around the till area
- Promoting Gift Aid and sales campaigns
Volunteering with British Heart Foundation comes with plenty of benefits too:
- A 25% discount on donated goods and 10% discount on new goods in our shops
- Unlimited, free, and confidential support by Retail Trust
- Access to training and development
- Reasonable travel expenses reimbursed
- Refreshments available
- Volunteer certificates, references, and long service awards provided
- Access to discounts with other retailers
This role is available at various times on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday.
Cash Desk Volunteer employer: Camerontoll
Camerontoll in Fareham is an excellent employer for those looking to make a meaningful impact while gaining valuable skills. As a volunteer, you'll enjoy a supportive and friendly work culture, with flexible shifts that accommodate your schedule, alongside opportunities for personal development and discounts on store goods. Join us in our mission to support life-saving research into heart and circulatory diseases, and be part of a community that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Cash Desk Volunteer
✨Tip Number 1
Get to know the charity! Research the British Heart Foundation and its mission. When you understand what we stand for, you can show genuine enthusiasm during your interactions, making you a standout candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of scenarios where you can demonstrate your friendliness and helpfulness. Role-play with friends or family to build your confidence.
✨Tip Number 3
Be proactive! When you apply through our website, don’t just wait for a response. Follow up with a friendly email expressing your excitement about the opportunity. It shows initiative and keeps you on our radar.
✨Tip Number 4
Network with current volunteers! If you know anyone who’s already volunteering with us, chat with them about their experiences. They might share insider tips that could help you shine in your role as a Cash Desk Volunteer.
We think you need these skills to ace Cash Desk Volunteer
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know who you are and why you’re passionate about volunteering with us. Don’t be afraid to share your story!
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. Whether it’s customer service or teamwork, show us how you can contribute to our mission!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon. This helps us understand your points quickly and makes a great impression!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Camerontoll
✨Know the Cause
Before your interview, take some time to understand the mission of the British Heart Foundation. Familiarise yourself with their work in funding research for heart and circulatory diseases. This will not only show your genuine interest but also help you connect your personal values with their goals.
✨Show Your Customer Service Skills
Since this role is all about engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations or made someone's day better. This will demonstrate that you're a friendly face they can rely on.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how they measure the impact of volunteers. Asking insightful questions shows that you're serious about the role and eager to contribute.
✨Be Yourself
Remember, this is a voluntary position in a friendly environment. Don’t be afraid to let your personality shine through during the interview. Being authentic will help you connect with the interviewers and show them that you’re genuinely excited about joining their team.
